What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Salih Yasin S.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Jun 2024
Insant Messaging Got Serious
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack gives an importance to business messaging and it's really good in terms of perception
What is your favorite aspect of this product?
Mobile app works very very smoothly.
What do you dislike most about this product?
I do not like the newest update because at last version code copy was easier.
What recommendations would you give to someone considering this product?
I would recommend them to get familiar with this tool, if they are not already.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Masika J.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jun 2024
Slack Has Fantastic Features
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack has been easy to use and reliable.
What is your favorite aspect of this product?
For instant business messaging, Slack has been so effective. I like the affordability of Slack.
What do you dislike most about this product?
No dislikes about Slack.
What recommendations would you give to someone considering this product?
Slack is recommendable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ashton H.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2024
SLACK: YOUR NEW SOCIAL COMMUNICATION FRIEND
Likeliness to Recommend
What differentiates Slack from other similar products?
Its file-sharing option is so easy to use. One can share any file or document through any platform.
What is your favorite aspect of this product?
I can easily organize channels. This helps me find my important channel easily. Thud it saves my time greatly.
What do you dislike most about this product?
It always hampers you to come back to it, even if you are off work. This is so disturbing.
What recommendations would you give to someone considering this product?
No doubt it completes all your desires. It gives you what you want from it. I would greatly recommend everyone to use it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing