What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Paulo Henrique F.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Fantastic product
Likeliness to Recommend
What differentiates Slack from other similar products?
It’s very easy to use, and have a really good layout
What is your favorite aspect of this product?
Facility to use
What do you dislike most about this product?
We can’t record the meeting/calls
What recommendations would you give to someone considering this product?
Implement the function to record the screen when you are sharing
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Vivek C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Slack: Communicate with your Team easily
Likeliness to Recommend
What differentiates Slack from other similar products?
It allows to connect with a wide range of third-party applications and services which helps in productivity enhancement.
What is your favorite aspect of this product?
My favorite aspect of the product is its simple interface where users can manage channels and conversations easily. Also, it is fantastic in multi-device sync so if I type a message to a person in device one, without sending the message also the message shows up in all connected devices' message box,
What do you dislike most about this product?
Free version has limitations on message history and storage which limits the product from some users.
What recommendations would you give to someone considering this product?
Explore the integrations with third-party apps and see if it meets your requirements then think about upgrading to the paid plan.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ifeoma O.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2024
Community based messaging platform.
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack's design focuses on community building and from the perspective of an organisation, we've found it beneficial. Through provisions like Slack channels, communication among team members In my company is personalized and this contributes hugely towards creating well bonded teams in my company.
What is your favorite aspect of this product?
Slavk's mobile app is the tool I rely upon the most, to access Slack and this is what I have cherished the most about my Slack experience. With the Slack mobile app, I have been able to communicate and collaborate with members of my team, while I am on the go., Thereby letting me to always stay connected with the latest developments in my department from wherever I am.
What do you dislike most about this product?
In a typical day, Slack can easily become a distraction, as a result of non-stop notifications from.channels that I am part of. If I had my way , I will like to have control over the type of notifications I get from Slack and the channels I get them from.
What recommendations would you give to someone considering this product?
Slack is a community based collaboration platform, which I think all modern teams should at least consider.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features