What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Apr 2024
Smart, effective and user friendly
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pawan Kumar B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Apr 2024
Fantastic product!
Likeliness to Recommend
What is your favorite aspect of this product?
Ease of use and easily integration with other 3rd party tools.
What do you dislike most about this product?
User Experience: Slack is known for its clean and intuitive user interface, making it easy for teams to communicate and collaborate. Its design emphasizes simplicity and ease of use, which contributes to its popularity among users.
What recommendations would you give to someone considering this product?
Must try it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Sachin M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Best in the market for business collaboration
Likeliness to Recommend
What differentiates Slack from other similar products?
It's UI always do rocks with every upgrade. It's improvements always impact positive on the deliverables.
What is your favorite aspect of this product?
Multi task support
What do you dislike most about this product?
The area of attachment can be improve.
What recommendations would you give to someone considering this product?
Best platform for corporate communications
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy