What is Slack?
Slack creates alignment and shared understanding across your team, making you more productive, less stressed, and just a little bit happier. Slack brings all your team's communication together, giving everyone a shared workspace where conversations are organized and accessible.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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91 Likeliness to Recommend
97 Plan to Renew
1
Since last award
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Slack?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Notifications
File Sharing Collaboration
Integration With Productivity Tools
Cross Platform Support
Granular Access Management
Search
Document Collaboration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Slack Reviews
Yadav M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
Slack has a lot to offer in terms of communication
Likeliness to Recommend
What differentiates Slack from other similar products?
Slack stands out, in my opinion, because it only takes a few minutes to get started sending and receiving messages.
What is your favorite aspect of this product?
I appreciate its full capability, ease of use, and compatibility with other apps. The platform's real-time messaging feature, channel organization, and file sharing capabilities make it an indispensable tool for any productive teams.
What do you dislike most about this product?
With its many capabilities, Slack is a well-designed communication application. Therefore, there isn't anything specifically wrong with the goods.
What recommendations would you give to someone considering this product?
I would strongly advise anyone looking for a dependable and feature-rich tool to use this one.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Dishant G.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Oct 2024
Fantastic product
Likeliness to Recommend
What differentiates Slack from other similar products?
user interface and seamless integration with hundreds of third-party apps, making it highly adaptable to different workflows. Its powerful channel-based communication system fosters better collaboration across teams, especially in large organizations.
What is your favorite aspect of this product?
My favorite aspect of Slack is its customizable notifications. This allows users to control how and when they receive updates, ensuring a balance between staying informed and avoiding distraction overload.
What do you dislike most about this product?
One downside is that Slack's pricing structure can be quite expensive for larger teams, especially when full access to features like unlimited message history and advanced integrations is required.
What recommendations would you give to someone considering this product?
I recommend exploring Slack's app integrations and automation features early on to fully leverage its potential for improving productivity and streamlining communication within your team.
Pros
- Helps Innovate
- Caring
- Altruistic
- Acts with Integrity
Gilberto L.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Oct 2024
Messaging platform for teamwork
Likeliness to Recommend
What differentiates Slack from other similar products?
Unlike other communication tools such as WhatsApp or Skype, Slack is specifically designed for teamwork, which translates into better organization of information and greater efficiency in collaboration, this tool can be said to be essential for any team looking to improve communication and internal collaboration.
What is your favorite aspect of this product?
What people like most about this platform is that it gives Slack users the ability to hold conversations organized by topic, integration with other productivity tools and the ease of making video calls and sharing screens. Additionally, advanced message and file search makes it easy to retrieve information quickly and easily. Its ease of use, advanced features, and integration with other tools make it the ideal platform for working more efficiently and productively.
What do you dislike most about this product?
There is nothing I don't like about this platform since it facilitates communication between team members, allows conversations to be organized by topic, and improves collaboration and productivity.
What recommendations would you give to someone considering this product?
I recommend Slack because it has become the preferred communication tool for many companies and teams due to its ease of use, its ability to organize conversations efficiently, and its integration with other productivity tools. Recommending this platform to your team can significantly improve collaboration and internal communication.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing