What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Budget Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Task Management
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Smartsheet Reviews
Isma J.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2024
Wide features Formula driven Easy notifications
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheets allows to better prioritise our tasks based on due date. It is more secure platform for task documentation, assignment and reporting.
What is your favorite aspect of this product?
It is easy to use and allows for integrations. It allows to put formulas, lock cells and better data representation.
What do you dislike most about this product?
It is quite expensive product, every enhancement requires huge funds.
What recommendations would you give to someone considering this product?
To make wise use of smart sheet, one can enter N number of tasks there, and enable notifications every time something is assigned to any resource
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Gloria C.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Jun 2024
Very customizable and easy to use.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
The ability to provide access to other users that do not have a SS license.
What is your favorite aspect of this product?
It’s workflows
What do you dislike most about this product?
It can become really complex
What recommendations would you give to someone considering this product?
Understand the purpose of the software before chosing a solution
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Effective Service
Lehar A.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2024
Honest Review of Smartsheet
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet stands out from others because of it's feature of adding attachment and automation.
What is your favorite aspect of this product?
Before using Smartsheet, I used to work on Excel a lot, but Smartsheet is really the best tool to professionally work on. I can even add attachments and add automation, so I don't have to mail the file after any changes. I can easily automate it and the person can get notification.
What do you dislike most about this product?
nothing at all.
What recommendations would you give to someone considering this product?
First of all, explore all it's features, and you might get confuse initially using it, but trust me, it really is the best tool to manage all your projects.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
