What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Budget Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
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Project Portfolio Management - Midmarket
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Task Management
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Smartsheet Reviews
Saqib C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
A powerful tool for work automation
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
One of Smartsheet’s biggest strengths is its flexibility. It’s like a combination of a spreadsheet and a project management tool, which makes it adaptable to various types of projects. You can create anything from simple task trackers to complex project plans with dependencies, timelines, and automated workflows.
What is your favorite aspect of this product?
Smartsheet is easy to use and has great features that allow project teams to share project status acorss stakeholders. From dashboards to built in automation/workflows, Smartsheet makes it easy to collect and disseminate project updates with team members.
What do you dislike most about this product?
Smartsheet isn't the cheapest option, especially when you compare it to some of its competitors. While I appreciate the features and flexibility, the pricing can add up if you're a small team or if you're only using it for basic project management needs. If you're a larger organization, the cost might be more justifiable due to the wide range of features, but for smaller teams or simpler projects, it may feel like you’re paying for more than you need.
What recommendations would you give to someone considering this product?
Recommended tool for all type of users for managing work with automations.
Pros
- Enables Productivity
- Helps Innovate
- Trustworthy
- Unique Features
Basit L.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
future to excel-smartsheet
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
smartsheet collaborates in a way that things go seamless, many collaborations are being done at the same time without extra efforts being put.
What is your favorite aspect of this product?
it is user-friendly, cost effective and well structured product where multiple collaborations takes place easily.
What do you dislike most about this product?
nothing to be disliked in this product.
What recommendations would you give to someone considering this product?
purchase it with eyes closed.
Pros
- Enables Productivity
- Saves Time
- Helps Innovate
- Continually Improving Product
Abdullah D.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Help Streamline projects and increase productivity
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
What I have found as the most useful tool in Smartsheet is that the project management tools are extremely user-friendly. Also, the flexibility -whether managing small tasks or complex projects, Smartsheet's customizable workflows, real-time collaboration, and seamless integrations make it easy to tailor to any team's needs. The advanced reporting and dashboard capabilities provide valuable insights, and the platform scales effortlessly as projects grow. Overall, Smartsheet has been great! It boosts efficiency and enhances team communication, making it an indispensable tool for managing projects and driving productivity.
What is your favorite aspect of this product?
Smartsheet has made automating our teams day-to-day manual processes easy!
What do you dislike most about this product?
There is a bit of a learning curve with SmartSheet - it took me a minute to get used to it and getting to use it everyday. Though, SmartSheet is always there to help. Anytime I've ever had a question I can either ask SS directly or go onto the many forums where the question is likely to have been asked already.
What recommendations would you give to someone considering this product?
Smarsheet is very powerful project and task management tool. It helps streamlines processes and make business operations flow smooth and hassle free.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
