What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Budget Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
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Project Portfolio Management - Midmarket
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Task Management
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Smartsheet Reviews
Kate B.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted May 2022
"Great for managing projects and tasks."
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
it's easy to use that's one of the differences.
What is your favorite aspect of this product?
I'm a big fan of how simple it is to have a project plan up and running in a matter of minutes, and how rapidly I can make changes to it. Jira's integration and synchronization have been really beneficial to me. As a tool for knowledge workers, Smartsheet facilitates the implementation of activities that need close coordination across many groups and individuals.
What do you dislike most about this product?
For now, it seems that the smartsheet software is still a work in progress and does not enable many ideas to be implemented. As an example, a Gantt chart needs an end date that isn't based on computations or other variables. Improved reporting and customer-facing tools that may be shown at executive levels, as well as the ability to prioritize things that come from Jira; currently, no sorting using built-in components is feasible.
What recommendations would you give to someone considering this product?
In terms of project management tool integration and deployment, Smartsheet stands head and miles above the other alternatives our company has evaluated. You should take advantage of the free training sessions offered by Smartsheet before using the software in your workplace.
Pros
- Helps Innovate
- Trustworthy
- Unique Features
- Efficient Service
Bill R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Best tool for project management.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It is easy to use. Good customer support. Integrates with other platforms.
What is your favorite aspect of this product?
We are able to create detailed project schedules. It has a Gantt view. File sharing. Timeline tracking. Project reporting. Task management. Document and resource management.
What do you dislike most about this product?
There is nothing i have found to dislike.
What recommendations would you give to someone considering this product?
I highly recommend Smartsheets to help to plan, track, and manage projects in real-time
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ivana S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Intuitive interface, similar to MS Excel.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It has a simple and easy to use interface, similar to Microsoft Excel. It can be connected with multiple external programs including Power BI. I use it frequently for project management, especially because of its Gantt templates.
What is your favorite aspect of this product?
I like it for its ease and simplicity of use. Creating detailed project schedules, Gantt charts and sending messages to others makes it a much more practical and flexible software. Exports to Excel are simple and attractive.
What do you dislike most about this product?
I can't connect it with Microsoft Outlook.
What recommendations would you give to someone considering this product?
It is excellent for agile project development. It's easy to use, basically similar to Microsoft Excel, and provides the ability to upload Excel files to Smartsheet.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
