What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Budget Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Smartsheet Reviews
Lisa J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2022
It helps you to work easily with your team members
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It is a web-based platform that helps to get connected with your team and track your development. A lot of templates are available that are amazingly customizable. It is a very easy-to-use platform for your project. Not just easy, it also saves your time by being quick to use. You can speedily change rows and columns. It is highly integrated with MS office that making this website trouble-free. It has a unique idea to make your work differently. You cannot create a document through it for free but still can open or edit shared files, which is amazing.
What is your favorite aspect of this product?
It helps you to work easily with your team members. You can assign tasks, track the progress of your project, also can share documents through this platform.
What do you dislike most about this product?
It may run slow if the spread sheet is very large. It has very limited features and if you want advanced features then you need some efforts to learn the procedure.
What recommendations would you give to someone considering this product?
Although it is recommended for its features, it is expensive for some users. Some of the features that are absolutely not free are available on other websites for free. But if you want an all-in-one solution then you should probably go for it.
Pros
- Effective Service
- Acts with Integrity
- Helps Innovate
- Reliable
Krishna Chaitanya K.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: Initial Implementation
Submitted Apr 2022
Very Intuitive
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Check it out, you will be impressed
What is your favorite aspect of this product?
Collaboration and Integration
What do you dislike most about this product?
Nothing much really
What recommendations would you give to someone considering this product?
Try this product, you will be impressed
Pros
- Saves Time
- Fair
- Helps Innovate
- Continually Improving Product
Jan s.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Comprehensive and Flexible business tool.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It allows me to communicate data with external partners on the instrument board and gather data with the Form tool also It's extremely useful for data communication inside a team esp when HIPAA compliance is required.
What is your favorite aspect of this product?
Smartsheet most helpful feature is it's easy user interface which makes it an excellent organizational tool also it was simple and quick for numerous employees from across the team to commit.
What do you dislike most about this product?
Personally I feel that the software is the one of the best I have no negativity about.
What recommendations would you give to someone considering this product?
It's biggest advantage is it's sleek and modern UI. Creating and sharing filters here has been the easiest in any of the spreadsheet softwares I have used the options for this are logical,easy to understand and intuitive. I highly recommend Smartsheets as the spreadsheet software to use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
