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Smartsheet

Smartsheet

Composite Score
8.9 /10
CX Score
9.2 /10

What is Smartsheet?

Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.

Company Details


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Awards & Recognition

Smartsheet won the following awards in the Project Management - Enterprise category

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Smartsheet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Smartsheet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Smartsheet?

1% Negative
6% Neutral
93% Positive

Pros

  • Transparent
  • Enables Productivity
  • Trustworthy
  • Fair

Feature Ratings

Average 83

Collaboration

89

Planning and Scheduling

85

Workflow Management

84

Document Management

83

Resource Management

83

Time & Expense Tracking

83

Dependency and Milestone Tracking

82

Budget Management

82

Reporting

81

Hierarchical Task Management

80

Mobile Access

79

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Quality of Features

85

Ease of IT Administration

84

Ease of Customization

84

Breadth of Features

83

Business Value Created

82

Usability and Intuitiveness

82

Availability and Quality of Training

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Vendor Support

79

Smartsheet Reviews

Blaise A.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Prolific features,centralized project coordination

Likeliness to Recommend

10 /10

What differentiates Smartsheet from other similar products?

Smartsheet has promoted coordination in my organisation to coordinate as many projects and tasks as possible with no hassle. The deployment was successfully and very easy. I like the updates can be shared secretly with external shareholders with rich permission options- to create a universal and consistent of overall project portfolio.

What is your favorite aspect of this product?

Allows us to manage workflow,workloads,and hours. It accommodates all teams by offering different views. This tool highly integrates with outlook and Microsoft Teams. It offers a good condition on ability to view lines,comments, attachments and dates in one place.

What do you dislike most about this product?

So far so good,i have no dislike at all.

What recommendations would you give to someone considering this product?

Highly recommend this tool,to all potential customers out there,its a brilliant tool,that manages all tasks and projects in one place.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Student Academic
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2021

Great for project management!

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Nazaret U.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Be more efficient in your work using Smartsheet

Likeliness to Recommend

9 /10

What differentiates Smartsheet from other similar products?

I have managed to create projects easily and simply using this tool, it is extremely rewarding to be able to create a better workflow and create multiple projects without affecting the performance of each one, Smartsheet is flexible software and you can create collaborations with your team.

What is your favorite aspect of this product?

Through Smartsheet I can manage all the projects, tasks and manage all the portfolios that have a degree of complexity, through this work tool you can easily manage your entire workflow, with Smartsheet you can increase productivity and create a Better collaboration with your work team, you can also better monitor each task and manage all the functions to perform each job, through this platform create better strategies for your work and you can use it no matter where you are.

What do you dislike most about this product?

Nothing that displeases me so far, Smartsheet has exceptional fully customized functions to manage your jobs and projects correctly, through this platform you can create a much more dynamic work.

What recommendations would you give to someone considering this product?

To create a better organization and planning you can use Smartsheet, it has exceptional integrations such as Salesforce, Outlook, Google Chat, Slack, Google Drive, calendar and other applications, it is a good platform to manage projects and tasks.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

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