What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSmartsheet Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Smartsheet.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Budget Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
Translation missing: en.product_page.ratings.score 9.1
View Smartsheet in this category (opens in a new tab)
Project Portfolio Management - Midmarket
Translation missing: en.product_page.ratings.score 9.1
View Smartsheet in this category (opens in a new tab)
Task Management
Translation missing: en.product_page.ratings.score 9.0
View Smartsheet in this category (opens in a new tab)
Smartsheet Reviews
David G.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2021
A smart tool for managing tasks and projects.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It's simple to plan and organize workflows,task and projects easily. This tool helps me to view status of work.
What is your favorite aspect of this product?
It's simple to collaborate with my teams through projects assigned to them. It's simple to manage tasks and projects in real-time. It's simple to track work progress quickly. This tool helps to increase productivity as it automates workflows and projects.
What do you dislike most about this product?
Been able to organize and manage tasks and projects smartly with this tool is awesome hence no drawback.
What recommendations would you give to someone considering this product?
It's one of an amazing tool that allows me to collaborate with my teams on projects and also manage task and project effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jose Daniel P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
ApprAll projects will be managed with approved sof
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
SmartSheet is a program that allows you to create a smartsheet Unlike ClickUp, which caters to teams who want to work smarter and more efficiently on a masterfully intuitive platform, Smartsheet's intuitive online project management application is widely used by all organizations to monitor and manage various types of work for teams large and small, from large companies to SMBs.
What is your favorite aspect of this product?
Smartsheet allows anyone to manage a project. It's simple to assign tasks, track progress, share documents, and convey information to your teammates (link to a document or attach an image, etc.). The whiteboard/team alerts are really useful, since they eliminate the need to send emails back and forth between participants. Advanced scheduling capabilities enable me to construct work plans that correspond to the schedules of my team, which I find really beneficial (eliminate holidays, days the office is closed, etc.). The most important characteristics of Smartsheet are its customization and data input capabilities.
What do you dislike most about this product?
The fact that you can only download the regular view irritates me. As a fan of Smartsheet's grantt view for visualizing processes, having that option in the Excel download would be fantastic! Due of a lack of user timelines, guest papers, and other resources, these resources cannot be used in sheets. Connect to Google Calendar and arrange events on the calendar rather than the entire day.
What recommendations would you give to someone considering this product?
Try it out first; they provide a two-week trial period, and you can get a lot of value out of it in that time. Also, Smartsheet works best when combined with other productivity tools like Trello, Jira, Podio, and so on. Smartsheet isn't the only productivity or project management tool you'll need, but it's one of the best.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Effective Service
Will M.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Sep 2021
Robust Project and Portfolio Management Solution
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet has been quite helpful in tracking the perfomance of our sales campaigns. It helps teams to collaborate better in projects towards achieving a common goal
What is your favorite aspect of this product?
It is very convenient and has an intuitive UI. It encourages accountability and transparency.
What do you dislike most about this product?
Some functions fail to automate and require manual action.
What recommendations would you give to someone considering this product?
It is the best for managing campaigns, projects and portfolios
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
