What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Reporting
Budget Management
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Task Management
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Smartsheet Reviews
Brice T.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2021
best for flexibility and customization
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
The Critical Path feature highlights all tasks that directly impact your project's completion date to keep an eye on important milestones. Reports are an important feature of this tool, with editable summary reports that you can easily export to Excel.
What is your favorite aspect of this product?
Smartsheet has useful project management features such as automating workflow and viewing tasks in Gantt, calendar, and card views. Team members receive real-time critical change notifications, and the tool provides shared views, detailed history, activity logs, automated alerts, reminders, and status reports to keep everyone aligned and informed.
What do you dislike most about this product?
In Smartsheet you cannot customize the chart colors and Jira, Salesforce, Dynamics connector are limited to the Premier plan
What recommendations would you give to someone considering this product?
Smartsheet is a project management tool similar to a spreadsheet. It's good project management software if you're comfortable working in Excel but want a break from complicated formulas - Smartsheet does all the calculations for you on multiple sheets.
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product
Ethan G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Our teams' performance has improved.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smarsheet is a great management tool for projects that is easy to use and keeps projects on track. It has an alert tool that is useful and keeps teams up to speed with project delivery timelines. The Gantt tool helps teams to stay on top of their projects and manage deadlines efficiently. The reporting tool is also great at understanding data in real time. It is affordable for both small and large organizations.
What is your favorite aspect of this product?
I love using the automation tool as it saves time for us and every manual and repetitive tasks is off our shoulder. Our teams' performance has improved and projects delivered on the scheduled budget and time. Our project managers can execute a project by clearly define them on a smooth workflow. I love that all our projects are well organized and on track. It is easy to use and efficiency has been present in our work activities because of Smartsheet.
What do you dislike most about this product?
I have founding nothing I dislike about this software, as it has helped us collaborate on projects effectively.
What recommendations would you give to someone considering this product?
I would advise spending time to know how the features work and to assure you the learning curve is smooth. It provides all the tools you need to manage projects. It works well for organization with complex projects that needs a clear, defined workflow.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Charles C.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2021
”Project Manager With All Modules Under One Place”
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is a project management tool that assures you that your projects and tasks are in progress in the right manner and notifies you ones which project is complete and when and also who was doing particular task. It also helps you to assign duties to the right individual. It help one to budget for projects and estimate correct completion period.
What is your favorite aspect of this product?
Ability to exempt cost of hiring several project managers and it is also accurate and time saver.
What do you dislike most about this product?
O don't have Any complain upon its services.
What recommendations would you give to someone considering this product?
I would recommend Smartsheet to all of perspective users hence its' vendor ensures we've got the best services all time.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features