What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Budget Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Project Portfolio Management - Enterprise
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Project Portfolio Management - Midmarket
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Task Management
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Smartsheet Reviews
Romney S.
- Role: Operations
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2021
Project planning made easier
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
It has a relatively simple user interface which makes it easy for anybody to learn it, especially if you have Microsoft Excel experience.
What is your favorite aspect of this product?
1.The application's design is very clean and professional. 2. It allows users to customize their dashboards whereby you can use widgets to add reports, text, images, metrics, and more for an at-a-glance view of everything you’re working on. 3. It also creates tasks and subtasks, set duration and due dates, and assign them to employees. I like that you can choose to do all of this within the spreadsheet view or the card view if you prefer a Kanban-style approach. 4. Collaboration in messaging is another biggest strength I am able to share sheets with coworkers and anyone else using Smartsheet’s free user accounts.
What do you dislike most about this product?
1. In order to remain stable, rows and columns are more limited than competitors. 2.Workspaces and individual files cannot be used in tandem. You must choose one or the other for the storage of your sheet.
What recommendations would you give to someone considering this product?
It is a great project planning tool that is very useful and allows customization to be done according to user preference.
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Performance Enhancing
Robert D.
- Role: Finance
- Industry: Consulting
- Involvement: End User of Application
Submitted May 2021
My only Project Portfolio Management software
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is highly customizable, has a robust backend integration capability and also is pocket friendly.
What is your favorite aspect of this product?
It is easy to automate workflow, determine productivity and also view due dates on projects.
What do you dislike most about this product?
Lack of offline mode sometimes affects me when I am not in organization premises.
What recommendations would you give to someone considering this product?
I would encourage them to purchase Smartsheet so as they can improve business procedures by automating workforce.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
liz c.
- Role: Industry Specific Role
- Industry: Government
- Involvement: End User of Application
Submitted May 2021
Very powerful
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Its functionality is the widest compared to other similar products.
What is your favorite aspect of this product?
I like how it has large data storage capability. Also I like how it normally helps me to track all my projects and deliver them on time. It's cost friendly compared to other similar platforms.
What do you dislike most about this product?
I really do enjoy working with smartsheet,I have no dislike towards it.
What recommendations would you give to someone considering this product?
It's the best for maintaining Small medium size projects,you should give it a try.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
