What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Reporting
Budget Management
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Task Management
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Smartsheet Reviews
Hugo Arturo D.
- Role: Operations
- Industry: Machinery
- Involvement: Initial Implementation
Submitted Oct 2020
excelent project administration tool
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
easy to navigate easy to understand allows me to track my projects Focus on critacl activities (pert)
What is your favorite aspect of this product?
easy to understand and navigate very intuitive allows me to keep the record of my project
What do you dislike most about this product?
I think that it is not so easy to configure if you want to add some fields, or a very useful manage of documents of the products
What recommendations would you give to someone considering this product?
It is more professional than MS Project, but not so complex like other tools
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Krishna P.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2020
Easy to use and share.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Ability to ask for cell population from the application itself and it is great that you can send reminders for users to fill a cell if they go past a duedate.
What is your favorite aspect of this product?
Automated reminders to users to fill in forms/cell/etc.
What do you dislike most about this product?
No way to create tabs in a file, instead, we have to create a separate file.
What recommendations would you give to someone considering this product?
I would get it!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Finance
- Industry: Transportation
- Involvement: End User of Application
Submitted Aug 2020
Smart with task management.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity