What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Transparent
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Resource Management
Document Management
Dependency and Milestone Tracking
Time & Expense Tracking
Budget Management
Reporting
Hierarchical Task Management
Mobile Access
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of IT Administration
Ease of Customization
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Vendor Support
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Project Portfolio Management - Midmarket
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Task Management
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Smartsheet Reviews
Divyansh P.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2024
Powerfully software to prepare sheet
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
I think the feature that differenciates smartsheet from other similar product is its combination of traditional sheet with powerful collaboration tools
What is your favorite aspect of this product?
I think my favourite aspect would be the flexibility and versatility the software provides by combining spreadsheet with powerfull tools
What do you dislike most about this product?
The smartsheet lacks basic formatting capabilities which are available in traditional spreadsheets
What recommendations would you give to someone considering this product?
I would definitely recommend smartsheet as it is a very powerful combination of spreadsheet and powerful tools but one should know that it is hard for starters to use it as it has complex interface
Pros
- Reliable
- Inspires Innovation
- Caring
- Respectful
Dilip G.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2024
Very useful application for sheets management
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
I feel the feature that differenciates smartsheet from other product is its flexible spreadsheet like interface which allows powerful project management.
What is your favorite aspect of this product?
My favourite aspect about smartsheet is its ability to combine powerfull collaboration tools to tarditional spreadsheets.
What do you dislike most about this product?
Despite its powerful feature the new user can face problem due to its complex user interface.
What recommendations would you give to someone considering this product?
I will recommend smartsheet as its a powerful combination of spreadsheet and other collaboration tools but one should note that it would take time to learn it completely due to uts complex user interface.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Unique Features
Midhuna S.
- Role: Finance
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Aug 2024
Great Product with Room for Even More Innovation
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet stands out with its flexible grid interface, powerful automation, and strong collaboration features. It's highly versatile, integrates well with other tools, and offers customizable dashboards and reports, making it ideal for teams of all sizes.
What is your favorite aspect of this product?
My favorite aspect of Smartsheet is its flexibility. The platform combines the simplicity of a spreadsheet with the powerful features of project management software. This versatility allows you to customize it to fit almost any workflow or project, whether you're managing tasks, timelines, or complex processes. It's like having a tool that adapts to your needs, no matter how simple or intricate they are.
What do you dislike most about this product?
One of the main drawbacks of Smartsheet is its learning curve for new users. While the platform offers a lot of functionality, it can be overwhelming at first, and setting up more complex features or automations may require a bit of time and training. Additionally, some users might find that the pricing can become quite high as you scale up or add more advanced features.
What recommendations would you give to someone considering this product?
If you’re considering Smartsheet, start by trying the free trial to see if it fits your needs. Take advantage of the training resources available to get up to speed quickly. Clearly define your requirements to customize the platform effectively. Make sure it integrates well with your existing tools and review the pricing structure to understand how costs may increase with additional users or features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing