Snowflake Customer Reviews 2025

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Snowflake

Composite Score

8.8 /10

CX Score

9.1 /10

107 Reviews Write a Review

What is Snowflake?

Snowflake’s cloud data platform supports a multi-cloud strategy, including a cross-cloud approach to mix and match clouds as you see fit. Snowflake is available globally on AWS, Azure and Google Cloud Platform. With a common and interchangeable code base, Snowflake delivers advantages such as global data replication, which means you can move your data to any cloud in any region, without having to re-code your applications or learn new skills.

Company Details

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Awards & Recognition

Snowflake won the following awards in the Analytical Data Store category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

7 Top Rated Capabilities

5 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact

2023

2023 Data Quadrant Gold Medalist

2023

6 Top Rated Capabilities

1 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Snowflake Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Snowflake.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

Down 1
Since last award

83 Satisfaction of Cost Relative to Value

Down 3
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 94%
Negotiation and Contract:: 87%
Conflict Resolution:: 92%
Strategy & Innovation:: 94%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Snowflake?

0% Negative

4% Neutral

96% Positive

Pros

Reliable
Helps Innovate
Trustworthy
Continually Improving Product

Feature Ratings

Average 81

Data Management

Data Security

Workload Management and Monitoring

Distributed Processing

Data Integration

Platform Administration

Metadata Management

Real Time Capabilities

Data Visualization

Analytics and Data Science Tools

Analytics and Reporting

Vendor Capability Ratings

Average 81

Ease of Data Integration

Quality of Features

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support

Snowflake Reviews

Rakesh K.

Role: Finance
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2021

Easy, Smooth & Show Fast results

Likeliness to Recommend

9 /10

What differentiates Snowflake from other similar products?

It helps the user to extract the data fast & in a very smooth manner

What is your favorite aspect of this product?

Smooth function & quick results

What do you dislike most about this product?

For now, at least, I don't see any negative aspect

What recommendations would you give to someone considering this product?

If your organization is Midsize & expanding then you can definitely choose this as per your Budget.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Kartikey T.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2021

Best DWH available in the market

Likeliness to Recommend

10 /10

What differentiates Snowflake from other similar products?

Architecture, Semi-structured data support

What is your favorite aspect of this product?

Architecture and ability to spin up the new warehouses. Along with time travel feature is really interesting (Undropping a table is just wow)

What do you dislike most about this product?

No support for traditional indexes, and its shady sometimes how to improve performance.

What recommendations would you give to someone considering this product?

Currently the Best choice in market.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jamie H.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2021

Easy to get data in, fast to get data out

Likeliness to Recommend

8 /10

What differentiates Snowflake from other similar products?

The query performance and data sharing

What is your favorite aspect of this product?

query history and cloud native IDEs.

What do you dislike most about this product?

lack of ETL software

What recommendations would you give to someone considering this product?

ensure you know you are going to transform data, snowflake doesn't do it. also understand the warehouse licensing model, which is where the majority of the cost will reside.

Pros

Reliable
Respectful
Helps Innovate
Enables Productivity

Cons

Vendor Friendly Policies

Latest Research

Snowflake

What is Snowflake?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Snowflake Ratings

89 Likeliness to Recommend

98 Plan to Renew

Down 1 Since last award

83 Satisfaction of Cost Relative to Value

Down 3 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Snowflake?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Management Includes data sharing, data storage, records management, and data security.

Data Security Includes ability to hide sensitive data by masking with special characters or anonymous information.

Workload Management and Monitoring Includes task, performance, monitoring and time management

Distributed Processing Data storage and processing is shared among many physical or virtual independents servers or sites for high volume data with seamless access to large datasets.

Data Integration Includes integration of data from multiple sources, merging systems, transforming data and capture data to form a unified view of a company's data assets

Platform Administration Includes back-end interface and administrative capabilities

Metadata Management Easily manage metadata associated with customer data or audience segments.

Real Time Capabilities Ability to analytics and visualize data as soon as it becomes available in underline systems.

Data Visualization Thematic visualization with the ability to change views, including color, pattern/icon, dot-density, chart, scaled-symbol, and 3D prism themes

Analytics and Data Science Tools Includes Analytics and Data science components such as AI, statistical and machine learning libraries

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Snowflake Reviews

Rakesh K.

Easy, Smooth & Show Fast results

Likeliness to Recommend

Pros

Kartikey T.

Best DWH available in the market

Likeliness to Recommend

Pros

Jamie H.

Easy to get data in, fast to get data out

Likeliness to Recommend

Pros

Cons

Most Popular Snowflake Comparisons

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Title

Down 1
Since last award

Down 3
Since last award

Feature Ratings

Data Management

Data Security

Workload Management and Monitoring

Distributed Processing

Data Integration

Platform Administration

Metadata Management

Real Time Capabilities

Data Visualization

Analytics and Data Science Tools

Analytics and Reporting

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Vendor Support