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Software AG

Alfabet

Composite Score
7.2 /10
CX Score
7.1 /10
Alfabet
7.2 /10

What is Alfabet?

Software AG's Alfabet Enterprise Architecture Management Platform provides a collaborative platform for aligning the IT landscape with the business to guide competitive transformation. Alfabet offers a comprehensive solution for enterprise architecture management (EAM) and strategic IT planning and portfolio management (SPM). It comes in two editions – Alfabet Enterprise and Alfabet Fastlane – to let you decide which option best fits your needs based on budget, portfolio management maturity, program goals and stakeholders.

Company Details


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Awards & Recognition

Alfabet won the following awards in the Enterprise Architecture category

Alfabet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alfabet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

2
Since last award

91 Plan to Renew

6
Since last award

74 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alfabet?

4% Negative
11% Neutral
85% Positive

Pros

  • Saves Time
  • Effective Service
  • Continually Improving Product
  • Trustworthy

Feature Ratings

Average 78

Project Management

81

Collaboration

80

Analytics and Reporting

80

PCI and EMV Compatible

79

Repository Management

79

Risk and Fraud Assessment

79

Performance Management

78

Data Visualization GIS

77

Process Architecture

77

Software Distribution

76

Document Management

76

Vendor Capability Ratings

Average 78

Quality of Features

85

Availability and Quality of Training

85

Breadth of Features

85

Ease of Implementation

83

Ease of IT Administration

79

Business Value Created

77

Product Strategy and Rate of Improvement

77

Ease of Customization

77

Ease of Data Integration

77

Vendor Support

76

Usability and Intuitiveness

65

Alfabet Reviews

Matheus D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Intitive, Powerful, Versatile

Likeliness to Recommend

9 /10

What differentiates Alfabet from other similar products?

Alfabet stands out for its robust integration with other Software AG solutions, providing a comprehensive and centralized view of the IT and business portfolio. Additionally, its ability to align corporate strategy with technological execution, featuring advanced analysis and planning capabilities, is a significant differentiator compared to other tools.

What is your favorite aspect of this product?

My favorite aspect of Alfabet is its ability to seamlessly connect business strategy with IT execution, enabling organizations to make data-driven decisions and optimize their portfolios for long-term success.

What do you dislike most about this product?

The complexity of the initial setup and configuration can be challenging for new users, especially without proper training or guidance.

What recommendations would you give to someone considering this product?

Invest time in understanding your organization's specific needs and how Alfabet can address them. Ensure that your team receives proper training and leverages the available support resources to maximize the tool's potential. Start with a clear implementation plan and engage stakeholders early for a smoother adoption process.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Eduardo G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Intuitive, Powerful, Versatile

Likeliness to Recommend

9 /10

What differentiates Alfabet from other similar products?

What differentiates Alfabet from other similar products is its ability to integrate IT portfolio management with strategic business planning, providing a holistic view that facilitates informed decision-making. Additionally, the tool is highly customizable, allowing companies to tailor it to their specific needs, and it offers an intuitive interface that enhances usability and efficiency.

What is your favorite aspect of this product?

My favorite aspect of Alfabet is its ability to provide an integrated and detailed view of the IT portfolio, enabling efficient management aligned with strategic business objectives.

What do you dislike most about this product?

What I dislike most about Alfabet is the initial learning curve, which can be steep for new users. However, with time and practice, usability improves significantly.

What recommendations would you give to someone considering this product?

If you're considering Alfabet for your company, I highly recommend it. This tool not only provides an integrated and detailed view of your IT portfolio but also aligns seamlessly with your strategic business objectives. Its customization and intuitive interface make adoption and daily efficiency easier, despite an initial learning curve. With Alfabet, you'll achieve a more aligned and effective management of your IT environment.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

CA Santosh A.

  • Role: Finance
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Product is good quality and standard

Likeliness to Recommend

9 /10

What differentiates Alfabet from other similar products?

Alfabet Enterprise and Alfabet Fastlane are best option fits your needs based on budget, portfolio management maturity, program goals and stakeholders.

What is your favorite aspect of this product?

Software efficiency and effective which enhance user experience

What do you dislike most about this product?

not as such specific

What recommendations would you give to someone considering this product?

yes can , for better user experience and super performance

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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