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Software AG

Alfabet

Composite Score
7.2 /10
CX Score
7.1 /10
Alfabet
7.2 /10

What is Alfabet?

Software AG's Alfabet Enterprise Architecture Management Platform provides a collaborative platform for aligning the IT landscape with the business to guide competitive transformation. Alfabet offers a comprehensive solution for enterprise architecture management (EAM) and strategic IT planning and portfolio management (SPM). It comes in two editions – Alfabet Enterprise and Alfabet Fastlane – to let you decide which option best fits your needs based on budget, portfolio management maturity, program goals and stakeholders.

Company Details


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Awards & Recognition

Alfabet won the following awards in the Enterprise Architecture category

Alfabet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alfabet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

2
Since last award

91 Plan to Renew

6
Since last award

74 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alfabet?

4% Negative
11% Neutral
85% Positive

Pros

  • Saves Time
  • Effective Service
  • Continually Improving Product
  • Trustworthy

Feature Ratings

Average 78

Project Management

81

Collaboration

80

Analytics and Reporting

80

PCI and EMV Compatible

79

Repository Management

79

Risk and Fraud Assessment

79

Performance Management

78

Data Visualization GIS

77

Process Architecture

77

Software Distribution

76

Document Management

76

Vendor Capability Ratings

Average 78

Quality of Features

85

Availability and Quality of Training

85

Breadth of Features

85

Ease of Implementation

83

Ease of IT Administration

79

Business Value Created

77

Product Strategy and Rate of Improvement

77

Ease of Customization

77

Ease of Data Integration

77

Vendor Support

76

Usability and Intuitiveness

65

Alfabet Reviews

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Powerful tool once configured by an expert.

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Effective Service
  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Almost Complete but a bit pricey

Likeliness to Recommend

9 /10

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Role: Consultant
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Simple yet Powerful EA platform.

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Enables Productivity
  • Includes Product Enhancements
  • Helps Innovate

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