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Software AG

Alfabet

Composite Score
7.2 /10
CX Score
7.1 /10
Alfabet
7.2 /10

What is Alfabet?

Software AG's Alfabet Enterprise Architecture Management Platform provides a collaborative platform for aligning the IT landscape with the business to guide competitive transformation. Alfabet offers a comprehensive solution for enterprise architecture management (EAM) and strategic IT planning and portfolio management (SPM). It comes in two editions – Alfabet Enterprise and Alfabet Fastlane – to let you decide which option best fits your needs based on budget, portfolio management maturity, program goals and stakeholders.

Company Details


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Awards & Recognition

Alfabet won the following awards in the Enterprise Architecture category

Alfabet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alfabet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

2
Since last award

91 Plan to Renew

6
Since last award

74 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alfabet?

4% Negative
11% Neutral
85% Positive

Pros

  • Saves Time
  • Effective Service
  • Continually Improving Product
  • Trustworthy

Feature Ratings

Average 78

Project Management

81

Collaboration

80

Analytics and Reporting

80

PCI and EMV Compatible

79

Repository Management

79

Risk and Fraud Assessment

79

Performance Management

78

Data Visualization GIS

77

Process Architecture

77

Software Distribution

76

Document Management

76

Vendor Capability Ratings

Average 78

Quality of Features

85

Availability and Quality of Training

85

Breadth of Features

85

Ease of Implementation

83

Ease of IT Administration

79

Business Value Created

77

Product Strategy and Rate of Improvement

77

Ease of Customization

77

Ease of Data Integration

77

Vendor Support

76

Usability and Intuitiveness

65

Alfabet Reviews

John K.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

SAG Alfabet when you need to get EA done right

Likeliness to Recommend

10 /10

What differentiates Alfabet from other similar products?

Alfabet has all of the capabilities and feature an EA team will need. I have done many product reviews and demos of the other products and they are all chasing Alfabet. They ability to see a top-down view of the capabilities to business process through technology is unique to this product. Lastly the ability to quickly modify the front end to fit a particular role in the organization is unprecedented.

What is your favorite aspect of this product?

Ease of use to quickly see all of the components that make up a business capability. This viewpoint provides that high-level look that will persuade executives to the right strategic tenet and fund the projects that move the architecture to serve the business better.

What do you dislike most about this product?

I think that the UX needs more drag and drop functionality. There should also be a more UX version of integration as well.

What recommendations would you give to someone considering this product?

Here are my recommendations 1. Like all things EA make sure that you have executive buy in 2. Make the tool available to solution architects, system admins and business people this ensures that the information become their information not just EA information imposed on them. 3. Continuous measurable improvement. Budget for constant modification and updates to feature and functionalities that you release to the organization. 4. Implement a governance process on the data/information as well as the features so that larger aspects of EA, SDLC, Change management aspects can move forward be more integrated

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Dilcarina L.

  • Role: Consultant
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use and understand

Likeliness to Recommend

8 /10

What differentiates Alfabet from other similar products?

I've not worked with any other of the same kind

What is your favorite aspect of this product?

Easy to install, configure and upload data

What do you dislike most about this product?

In self-study mode, learning is not very intuitive. Anyway, the courses offered by SoftwareAG are very good and after this training, the part of loading information and using the software is very well understood. (But you really need to receive the training)

What recommendations would you give to someone considering this product?

Just consider getting the training that sag provides

Pros

  • Trustworthy
  • Client Friendly Policies
  • Fair
  • Altruistic
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2020

Fantastic product!

Likeliness to Recommend

9 /10

Pros

  • Saves Time
  • Fair
  • Over Delivered
  • Security Protects

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