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Sophos

Sophos Email

Composite Score
7.4 /10
CX Score
7.4 /10
Category
Sophos Email
7.4 /10

What is Sophos Email?

Our purpose-built secure email gateway is an all-in-one solution for email encryption, DLP, anti-spam and threat protection. It provides advanced protection from today’s sophisticated spear phishing attacks and gives you full control over data leaving your organization via email.

Company Details


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Awards & Recognition

Sophos Email won the following awards in the Secure Email Gateway - Enterprise category

Sophos Email Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Email.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

92 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Email?

9% Negative
6% Neutral
85% Positive

Pros

  • Transparent
  • Trustworthy
  • Acts with Integrity
  • Saves Time

Feature Ratings

Average 82

Email Retention and Archiving

91

Hosted Email Support

90

Data Loss Prevention

85

Reporting Components

85

Anti Malware Signature Detection

85

End User Spam Visibility and Controls

82

Anti Phishing and Spear Phishing

81

URL and Malware Detection

80

Anti Malware Behavioral Detection

80

Encryption and Decryption

76

Anti Spam and Bulk Email Detection

76

Vendor Capability Ratings

Average 82

Ease of Customization

86

Usability and Intuitiveness

85

Business Value Created

85

Breadth of Features

85

Ease of Implementation

84

Ease of Data Integration

84

Ease of IT Administration

83

Availability and Quality of Training

82

Vendor Support

80

Product Strategy and Rate of Improvement

80

Quality of Features

75

Sophos Email Reviews

Jaione d.

  • Role: Consultant
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

It doesn't meet my demands.

Likeliness to Recommend

6 /10

What differentiates Sophos Email from other similar products?

It appears to be more comprehensive in dealing with potential viruses, however, after testing different options this is highly questionable.

What is your favorite aspect of this product?

Ease of use and navigability of the application.

What do you dislike most about this product?

There are some difficult elements to configure.

What recommendations would you give to someone considering this product?

Consider the needs of your organisation, compare features and prices with other similar products.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Inhibits Innovation
  • Less Reliable
  • Less Performance Enhancing

Helen G.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Best Email Gateway Protection Solution

Likeliness to Recommend

10 /10

What differentiates Sophos Email from other similar products?

This software offers top security features and ensures email system is clear of any threats. The encryption features also comes as a plus

What is your favorite aspect of this product?

I like the encryption features The software is accurate wnd effective in detection email threats I like that it pre scanse all inbound and outbound mails

What do you dislike most about this product?

Not experienced problems worth mentioning

What recommendations would you give to someone considering this product?

I recommend Sophos thanks to it's secuo features. It's affordable too

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kayla R.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Cloud email’s ultimate protection platform.

Likeliness to Recommend

8 /10

What differentiates Sophos Email from other similar products?

The departments in which we have installed it includes Information technology department Marketing department Finance department. All the emails we receive are scanned for any threat whether it's phishing or malware. It is first checked. The major concern of this tool is to ensure security and to fully check the content for threats and it prevents data leakage and hence helps us in the fight against our enemies. Protection is foul-proof and no one can intrude in our privacy.

What is your favorite aspect of this product?

The way it checks content for any overt and covert cyber threat.It Helps in stemming data leakage and hence our enemies cannot get any information using any tactic.Its data management tools are amazing. Now are emails are secure and we dont have to stress about any kind of threat so its proactivity makes it our most favourite.

What do you dislike most about this product?

We have encountered issues in migrating large data files and this is problematic.Its integration is not effective actually it is not exactly the way we anticipated it to be.The dashboard is useless.

What recommendations would you give to someone considering this product?

I don’t know about other’s experience but the way I have observed it is that it is just a perfect tool that we needed for our company to ensure a safe environment in which we can receive and send emails without any danger of phishing attacks, malware or of any other malicious attack and this is no less than a blessing for us.

Pros

  • Reliable
  • Performance Enhancing
  • Altruistic
  • Appreciates Incumbent Status

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