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Sophos

Sophos Firewall

Composite Score
8.2 /10
CX Score
8.4 /10
Category
Sophos Firewall
8.2 /10

What is Sophos Firewall?

Sophos Firewall’s Xstream architecture protects your network from the latest threats while accelerating your important SaaS, SD-WAN, and cloud application traffic. Sophos Firewall network security platform helps you consolidate and simplify your cybersecurity with a single vendor, cloud management console, and agent.

Company Details


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Awards & Recognition

Sophos Firewall won the following awards in the Next Generation Firewall category

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Sophos Firewall Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Firewall.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

83 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Firewall?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Respectful
  • Includes Product Enhancements
  • Acts with Integrity

Feature Ratings

Average 83

Web Content Filtering

84

Virtual Firewall

84

Application Control

83

Virtual Private Network

83

Network Access Control

83

Encrypted Data Control

83

Advanced Threat Protection

82

Off Premise Cloud Firewalls

81

Sandboxing

81

Identity Based Control

81

DLP Functionality

75

Vendor Capability Ratings

Average 80

Ease of IT Administration

84

Ease of Implementation

84

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

81

Quality of Features

81

Vendor Support

80

Ease of Data Integration

80

Business Value Created

80

Breadth of Features

79

Ease of Customization

79

Availability and Quality of Training

77

Sophos Firewall Reviews

Tom C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

This product is great filled with features.

Likeliness to Recommend

10 /10

What differentiates Sophos Firewall from other similar products?

the firewall is very capable rich with features. One of the best parts for the sohpos firewall is the cloud portal where all the sites can be managed. This is easy to navigate and make changes securely without the need to attend site or be on the same network.

What is your favorite aspect of this product?

My favourite aspect is the performance. Even when there is heavy traffic the Sophos XG Firewalls handles this very well.

What do you dislike most about this product?

The customer service team is great however the documentation is not very useful and can be quite misleading. There are also quite a few bugs which require numerous amounts of updates requiring reboots.

What recommendations would you give to someone considering this product?

The licensing can be quite confusing. it is worth researching this before purchasing as it will vary on price and the features that are included.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Caring

Marvin L.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Good for SMB

Likeliness to Recommend

7 /10

What differentiates Sophos Firewall from other similar products?

Able to synchronize with other security solutions within Sophos portfolio such as endpoint security

What is your favorite aspect of this product?

Able to synchronize with other security solutions within Sophos portfolio such as endpoint security

What do you dislike most about this product?

Firewall logs management is not comprehensive.

What recommendations would you give to someone considering this product?

Good firewall for SMB

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

Cons

  • Leverages Incumbent Status
  • Role: Information Technology
  • Industry: Chemicals
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2021

Sophos has many security features.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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