
What is Sophos Firewall?
Sophos Firewall’s Xstream architecture protects your network from the latest threats while accelerating your important SaaS, SD-WAN, and cloud application traffic. Sophos Firewall network security platform helps you consolidate and simplify your cybersecurity with a single vendor, cloud management console, and agent.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
Up
1
Since last award
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 91%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sophos Firewall?
Pros
- Reliable
- Respectful
- Security Protects
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Content Filtering
Virtual Private Network
Virtual Firewall
Advanced Threat Protection
Network Access Control
Application Control
Off Premise Cloud Firewalls
Sandboxing
Identity Based Control
Encrypted Data Control
DLP Functionality
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Business Value Created
Ease of Customization
Availability and Quality of Training
Sophos Firewall Reviews

Alessandro D.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Great Mid-Level solution, effective but stagnant
Likeliness to Recommend
What differentiates Sophos Firewall from other similar products?
Ease to manage, reliable and enriched with great features
What is your favorite aspect of this product?
Sophos XG is the best solution for a mid-level enterprise that need a strong firewall. The solution is concrete, reliable and easy to implement
What do you dislike most about this product?
Support is almos non-existent and you need to escalate for anything, 1st and 2nd level just copy pastes KBs most of the time and the API engine doesnt work properly
What recommendations would you give to someone considering this product?
Consider Sophos XG if you need a reliable firewall for a medium sized infrastructure, the product is reliable but suffers when you think out of the box, the support and the training material doesn't help. The risk is to find many limitation that sophos itself may not be aware of.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Appreciates Incumbent Status
Cons
- Slower Product Innovation
- Less Effective Service
- Less Efficient Service

Rohit S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Excellent Firewall
Likeliness to Recommend
What differentiates Sophos Firewall from other similar products?
Ease of use
What is your favorite aspect of this product?
Management of Firewall
What do you dislike most about this product?
nothing as such
What recommendations would you give to someone considering this product?
Ease of use and user friendly
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

OLUWATOBI ADETUNJI A.
- Role: Information Technology
- Industry: Agriculture
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Sophos Helps us in stop breaches on our Network
Likeliness to Recommend
What differentiates Sophos Firewall from other similar products?
It is a very advances tool for web filtering, Help us identify potential security risks to our network, Sophos has provided us guard against ransomware.
What is your favorite aspect of this product?
Web filtering and policy management.
What do you dislike most about this product?
Sophos has lived up to expectation. I have no regrets.
What recommendations would you give to someone considering this product?
It is a good tool to create a safe working environment for staffs. Helps to stop security breaches, ransomware without you having downtime on your network.
Pros
- Unique Features
- Caring
- Saves Time
- Respectful