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Sophos Firewall Logo Award Winner Product Badge
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Sophos

Sophos Firewall

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Sophos Firewall
8.5 /10

What is Sophos Firewall?

Sophos Firewall’s Xstream architecture protects your network from the latest threats while accelerating your important SaaS, SD-WAN, and cloud application traffic. Sophos Firewall network security platform helps you consolidate and simplify your cybersecurity with a single vendor, cloud management console, and agent.

Company Details


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Awards & Recognition

Sophos Firewall won the following awards in the Next Generation Firewall category

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Sophos Firewall Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Firewall.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

Up 1
Since last award

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
92%
Conflict Resolution:
92%
Strategy & Innovation:
91%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Firewall?

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2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Security Protects
  • Acts with Integrity

Feature Ratings

Average 81

Web Content Filtering

85

Virtual Private Network

83

Virtual Firewall

82

Advanced Threat Protection

81

Network Access Control

80

Application Control

80

Off Premise Cloud Firewalls

80

Sandboxing

79

Identity Based Control

78

Encrypted Data Control

78

DLP Functionality

74

Vendor Capability Ratings

Average 79

Ease of IT Administration

86

Ease of Implementation

84

Usability and Intuitiveness

80

Ease of Data Integration

79

Quality of Features

79

Breadth of Features

78

Vendor Support

77

Product Strategy and Rate of Improvement

77

Business Value Created

77

Ease of Customization

77

Availability and Quality of Training

74

Sophos Firewall Reviews

Tora M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Control panel for a firewall that is easy to read

Likeliness to Recommend

8 /10

What differentiates Sophos Firewall from other similar products?

It has an easy-to-use control panel and can completely monitor not just the FW, but the whole NW for the administrator to observe. Because this device can perform the vast majority of tasks, a multi-layered rack structure is unnecessary, making administration easier and the display more appealing. Personally, I like the management interface on the dashboard. After all, it is easier to understand if it is represented visually.

What is your favorite aspect of this product?

A dashboard that is easy to comprehend at a glance is ideal since it gives the information required for security management and maintenance. I am overjoyed with the prospect of working with endpoints. FW may now be handled centrally from the cloud, making management easier. I was able to provide employees and supervisors with a sense of security, and the manager felt less concerned as a result. Daily monitoring and updates are essential as they don't become 0, but it can still happen if you're unlucky. When I am infected with malware, I prefer the quarantine tool. Work that is delayed due to infection is definitely a waste of time.

What do you dislike most about this product?

I am really pleased with the usage since the operations and functions that I hoped I had done in this manner are now in the form that I intended.

What recommendations would you give to someone considering this product?

Considering collaboration between the endpoint and the gateway is something that other firms cannot achieve, it is highly recommended if you want to simplify administration in any circumstance. If you're unsure how much to cover, go ahead and cover everything because you'll have fewer regrets if you include all of the network's equipment.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Caring

Bradley F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Good but lacks documentation.

Likeliness to Recommend

8 /10

What differentiates Sophos Firewall from other similar products?

Ease of settings up inbound and outbound routing. Price and features compared to competitors.

What is your favorite aspect of this product?

Integrated endpoint protection that coordinates with the firewall to identify and isolate compromised clients.

What do you dislike most about this product?

IPSEC VPN can only stablish with one interface. If your infrastructure have many WAN, you can only choose one for this kind of vpn.

What recommendations would you give to someone considering this product?

Try to gather as much information from the distributor as possible in regard to setup.

Pros

  • Reliable
  • Altruistic
  • Transparent
  • Unique Features

Tom C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

This product is great filled with features.

Likeliness to Recommend

10 /10

What differentiates Sophos Firewall from other similar products?

the firewall is very capable rich with features. One of the best parts for the sohpos firewall is the cloud portal where all the sites can be managed. This is easy to navigate and make changes securely without the need to attend site or be on the same network.

What is your favorite aspect of this product?

My favourite aspect is the performance. Even when there is heavy traffic the Sophos XG Firewalls handles this very well.

What do you dislike most about this product?

The customer service team is great however the documentation is not very useful and can be quite misleading. There are also quite a few bugs which require numerous amounts of updates requiring reboots.

What recommendations would you give to someone considering this product?

The licensing can be quite confusing. it is worth researching this before purchasing as it will vary on price and the features that are included.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Caring

Most Popular Sophos Firewall Comparisons

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