
What is Sophos Firewall?
Sophos Firewall’s Xstream architecture protects your network from the latest threats while accelerating your important SaaS, SD-WAN, and cloud application traffic. Sophos Firewall network security platform helps you consolidate and simplify your cybersecurity with a single vendor, cloud management console, and agent.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
Up
1
Since last award
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 91%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sophos Firewall?
Pros
- Reliable
- Respectful
- Security Protects
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Content Filtering
Virtual Private Network
Virtual Firewall
Advanced Threat Protection
Network Access Control
Application Control
Off Premise Cloud Firewalls
Sandboxing
Identity Based Control
Encrypted Data Control
DLP Functionality
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Business Value Created
Ease of Customization
Availability and Quality of Training
Sophos Firewall Reviews

Tora M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2022
Control panel for a firewall that is easy to read
Likeliness to Recommend
What differentiates Sophos Firewall from other similar products?
It has an easy-to-use control panel and can completely monitor not just the FW, but the whole NW for the administrator to observe. Because this device can perform the vast majority of tasks, a multi-layered rack structure is unnecessary, making administration easier and the display more appealing. Personally, I like the management interface on the dashboard. After all, it is easier to understand if it is represented visually.
What is your favorite aspect of this product?
A dashboard that is easy to comprehend at a glance is ideal since it gives the information required for security management and maintenance. I am overjoyed with the prospect of working with endpoints. FW may now be handled centrally from the cloud, making management easier. I was able to provide employees and supervisors with a sense of security, and the manager felt less concerned as a result. Daily monitoring and updates are essential as they don't become 0, but it can still happen if you're unlucky. When I am infected with malware, I prefer the quarantine tool. Work that is delayed due to infection is definitely a waste of time.
What do you dislike most about this product?
I am really pleased with the usage since the operations and functions that I hoped I had done in this manner are now in the form that I intended.
What recommendations would you give to someone considering this product?
Considering collaboration between the endpoint and the gateway is something that other firms cannot achieve, it is highly recommended if you want to simplify administration in any circumstance. If you're unsure how much to cover, go ahead and cover everything because you'll have fewer regrets if you include all of the network's equipment.
Pros
- Reliable
- Efficient Service
- Effective Service
- Caring

Bradley F.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Good but lacks documentation.
Likeliness to Recommend
What differentiates Sophos Firewall from other similar products?
Ease of settings up inbound and outbound routing. Price and features compared to competitors.
What is your favorite aspect of this product?
Integrated endpoint protection that coordinates with the firewall to identify and isolate compromised clients.
What do you dislike most about this product?
IPSEC VPN can only stablish with one interface. If your infrastructure have many WAN, you can only choose one for this kind of vpn.
What recommendations would you give to someone considering this product?
Try to gather as much information from the distributor as possible in regard to setup.
Pros
- Reliable
- Altruistic
- Transparent
- Unique Features
Tom C.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
This product is great filled with features.
Likeliness to Recommend
What differentiates Sophos Firewall from other similar products?
the firewall is very capable rich with features. One of the best parts for the sohpos firewall is the cloud portal where all the sites can be managed. This is easy to navigate and make changes securely without the need to attend site or be on the same network.
What is your favorite aspect of this product?
My favourite aspect is the performance. Even when there is heavy traffic the Sophos XG Firewalls handles this very well.
What do you dislike most about this product?
The customer service team is great however the documentation is not very useful and can be quite misleading. There are also quite a few bugs which require numerous amounts of updates requiring reboots.
What recommendations would you give to someone considering this product?
The licensing can be quite confusing. it is worth researching this before purchasing as it will vary on price and the features that are included.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Caring