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Sophos

Sophos Firewall

Composite Score
8.5 /10
CX Score
8.8 /10
Category
Sophos Firewall
8.5 /10

What is Sophos Firewall?

Sophos Firewall’s Xstream architecture protects your network from the latest threats while accelerating your important SaaS, SD-WAN, and cloud application traffic. Sophos Firewall network security platform helps you consolidate and simplify your cybersecurity with a single vendor, cloud management console, and agent.

Company Details


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Awards & Recognition

Sophos Firewall won the following awards in the Next Generation Firewall category

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Sophos Firewall Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sophos Firewall.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
92%
Conflict Resolution:
92%
Strategy & Innovation:
91%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sophos Firewall?

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2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Respectful
  • Acts with Integrity
  • Security Protects

Feature Ratings

Average 81

Web Content Filtering

85

Virtual Private Network

83

Virtual Firewall

82

Advanced Threat Protection

81

Network Access Control

80

Application Control

80

Off Premise Cloud Firewalls

80

Sandboxing

79

Identity Based Control

78

Encrypted Data Control

78

DLP Functionality

74

Vendor Capability Ratings

Average 79

Ease of IT Administration

86

Ease of Implementation

84

Usability and Intuitiveness

80

Ease of Data Integration

79

Quality of Features

79

Breadth of Features

79

Vendor Support

77

Product Strategy and Rate of Improvement

77

Business Value Created

77

Ease of Customization

77

Availability and Quality of Training

74

Sophos Firewall Reviews

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Firewall with excellent lan network protection.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Ramon V.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2021

Very reliable product that has great pricing!

Likeliness to Recommend

10 /10

What differentiates Sophos Firewall from other similar products?

The thing that I liked the most when comparing with other brands was that Sophos included all the features of the firewall with one license. In other brands you had to purchase features separately with different licenses. Also they allow to have 2 firewalls for redundancy without the need to buy licenses twice.

What is your favorite aspect of this product?

It integrates fully with our sophos endpoint and it can all be administered from the cloud with one console.

What do you dislike most about this product?

There is really nothing that I dislike about it.

What recommendations would you give to someone considering this product?

Always check against the competition since offers change every couple of months or every year. Also check what other products from the vendor you might need or have. For example with Sophos, we manage firewall, wifi and endpoint all from the same console. This makes administration of the whole solution easier and from one central console. This like this should always be taken into consideration when buying something like this that should last at least 5 years.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Efficient Service

José O.

  • Role: Information Technology
  • Industry: Chemicals
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2020

A Firewall of respect and good features.

Likeliness to Recommend

9 /10

What differentiates Sophos Firewall from other similar products?

The great differential of this product is the low acquisition cost combined with the technologies embedded in this next generation firewall. With Sophos we were able to buy superior and more robust equipment for the price of a competitor's entry. Support and warranty are excellent and very efficient as well.

What is your favorite aspect of this product?

We have two Sophos XG appliances in a redundant active / standby scenario to avoid any type of failure and the network can always be secure. I like a lot of things in this device, but what attracted me the most is its infinite advanced features with a graphical interface that is easy to use and read the data. Everything is very well detailed and you feel in complete control of the network. It is able to block applications, websites, malware, URLs and everything that is necessary for the good functioning of the network.

What do you dislike most about this product?

The experience has been great for Sophos in a redundancy scenario. So far we have not faced any serious technical problems and we do not need to open a ticket with support. Everything works ok and without problems. I have no complaints yet.

What recommendations would you give to someone considering this product?

I advise you to check the license packages with advanced protection and sandboxing to protect against attacks by various malware. It is interesting to have warranty contracts of at least 3 years also to avoid headaches.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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