What is Splunk IT Service Intelligence?
Splunk ITSI is a powerful tool for infrastructure monitoring, event management and mature AIOps platforms.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
94 Plan to Renew
75 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Splunk IT Service Intelligence?
Pros
- Enables Productivity
- Unique Features
- Security Protects
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Event & Alert Management Automation
Analyze Activity Data
Security Operations Automation
Analyze Discovery Data
Operational Task Automation
Data Visualization
Incident Management Automation
Machine Learning
Performance & Capacity Management Automation
Problem Management Automation
Explainable and Trainable Algorithms
Vendor Capability Ratings
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Splunk IT Service Intelligence Reviews
Ajay K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2023
Splunk - Great AIOPS tool
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
Easy integration with other platforms Machine learning support Power of Analytical abilities
What is your favorite aspect of this product?
Splunk is a reliable tool which provides value to business
What do you dislike most about this product?
Cost is usually marginal higher than other vendors
What recommendations would you give to someone considering this product?
Splunk can be a game changer in your AIOPS journey
Pros
- Helps Innovate
- Continually Improving Product
- Unique Features
- Efficient Service
Alaa B.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Robust logging and SIEM platform
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
Splunk more easy to use and provide vendir support, also more widely used in many company,, we used it as SIEM also as centralized
What is your favorite aspect of this product?
Out of the box features, also Scalability and performance and alerting, We used alerting to discover application issues and anomalies
What do you dislike most about this product?
All good but need to reconsider pricing
What recommendations would you give to someone considering this product?
Splunk is great product it become standard to learn and experience and add a great value to your business operations
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Rupendra S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2023
Very good software and it helps to scale business
Likeliness to Recommend
What differentiates Splunk IT Service Intelligence from other similar products?
It is very easy to use and it helps scaling the business and very optimized , It helps in optimizing tools and also provides AI support which is very nice.
What is your favorite aspect of this product?
Favourite aspect is security features it provides which is second to none. It's customization and flexibility is nice.
What do you dislike most about this product?
As of now no more dislikes but it has cost which could be reduced and integration also gives issue sometimes.
What recommendations would you give to someone considering this product?
It is must use application if you want it , you should understand your requirements and also it's integration capabilities.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
