What is Sprout Social Enterprise?
People increasingly turn to social media to engage with your business. Sprout Social gives you the most powerful tools available to personally connect with customers, solve issues and create brand advocates. Sprout Social is a powerful solution for social media management. This all-in-one social media management platform unlocks the full potential of social to transform not just your marketing strategy—but every area of your organization.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
91 Plan to Renew
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sprout Social Enterprise?
Pros
- Respectful
- Efficient Service
- Enables Productivity
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Response Management
Social Moderation and Workflow Management
Social Asset Management
Social Media Channel Integration Outbound
Campaign Execution
Social Post Archival
Dashboards and Visualization
Trend Analysis
Sentiment Analysis
Contextual Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Vendor Support
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Sprout Social Enterprise Reviews
Shannen Kelly P.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Elizabeth S.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Jun 2022
Sprout is top in its class
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
Sprout has an easier user interface than the competition, and it only takes seconds to set up accounts and admins on the platform.
What is your favorite aspect of this product?
Sprout integrates with almost all of the social media verticals we use for brand recognition. I don't have to double my efforts by disseminating the same content to multiple channels and audiences all in a few clicks.
What do you dislike most about this product?
Currently, Sprout Social only supports Twitter, Facebook (profiles & pages), Google+ pages, Instagram & LinkedIn (profiles & pages).
What recommendations would you give to someone considering this product?
Once you walk through the live demo, you'll be hooked.
Pros
- Saves Time
- Respectful
- Helps Innovate
- Continually Improving Product
Milijana C.
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Manage and keep social networks up to date
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
Since implementing and using Sprout Social, we have noticed a better performance in managing our organization's social media accounts. It simply simplifies everything when it comes to managing social networks and measuring the effectiveness of everything we post on them. The reports we get from Sprout have helped us to better plan our brand's social networks.
What is your favorite aspect of this product?
One of the best qualities of this tool is the ease and speed with which we can program content for our social networks and monitor all publications to measure their effectiveness. The analytical capacity of this program is one of its most outstanding features and the reports it generates have played a fundamental role in the social growth of our brand. Sprout Social is undoubtedly an excellent tool for social network management.
What do you dislike most about this product?
The only flaw of Sprout is that the mobile application is not as good, in my opinion, as the computer one, this is due to the lack of important functions, without a doubt, it still has a wide margin for improvement.
What recommendations would you give to someone considering this product?
I have to highly recommend it, it is a simply exceptional tool to plan and manage several social networks in one place. Its user interface is intuitive, scheduling content is easy and its analytics are excellent.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
