What is Sprout Social Enterprise?
People increasingly turn to social media to engage with your business. Sprout Social gives you the most powerful tools available to personally connect with customers, solve issues and create brand advocates.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
91 Plan to Renew
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sprout Social Enterprise?
Pros
- Respectful
- Efficient Service
- Enables Productivity
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Response Management
Social Moderation and Workflow Management
Social Asset Management
Social Media Channel Integration Outbound
Campaign Execution
Social Post Archival
Dashboards and Visualization
Trend Analysis
Sentiment Analysis
Contextual Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Also Featured in...
Sprout Social Enterprise Reviews
Luke H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2021
The ultimate SMM tool
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
Everything you'll ever need all in one amazing package. The best.
What is your favorite aspect of this product?
The way it allows me to do my job with ease and even improves my efficiency and creativity.
What do you dislike most about this product?
Could be expensive for smaller organisations.
What recommendations would you give to someone considering this product?
If it sounds like a fit for you then I would definitely recommend trying it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Ankita G.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
Control of social networks in a professional way
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
It has up to five profiles in social networks that can be managed as well as its monitoring system to locations and user profiles, which helps to maintain more direct contact with users, which even helps to plan campaigns or know in which direction The processes within the organization must be addressed, it is simple and there are several plans depending on the income
What is your favorite aspect of this product?
What most catches my attention and I like is that its versions for iOS AND ANDROID are quite efficient as if they were done from the desktop, which guarantees that it is not necessary to be in front of the computer for the functions to appear, it is also ideal for teams that work remotely, facilitating collaboration and communication during each creative process and user recruitment
What do you dislike most about this product?
The plans are somewhat expensive, but it is a good tool
What recommendations would you give to someone considering this product?
My recommendation is that you request a demo before acquiring the service, it is quite fast and also will allow you to know which monthly plan suits your professional requirements, there are for all requirements and at prices according to your functions
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service
Rashmi T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Initial Implementation
Submitted Oct 2021
Detailed reports but not so good integrations
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
Their support people are really helpful and the service is quick, also, the platform is very intuitive in itself.
What is your favorite aspect of this product?
The analysis and report, how it is very sorted for monitoring and management.
What do you dislike most about this product?
Only the fact that it is expensive, so we have to justify the company its capabilities and also the fact that we cannot integrate it to other social platforms
What recommendations would you give to someone considering this product?
It's an amazing tool to make the life of social media marketers simple. specially analysis, tracking and listening
Pros
- Helps Innovate
- Inspires Innovation
- Continually Improving Product
- Reliable
