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Spryker

Spryker

Composite Score
6.9 /10
CX Score
6.8 /10
Category
Spryker
6.9 /10

What is Spryker?

Spryker is the leading transactional, cloud native platform for B2B, 1st & 3rd Party Marketplaces, Unified Commerce and B2C – provided as platform-as-a-service, enterprise-focused, and loved by business users and developers worldwide.

Company Details


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Awards & Recognition

Spryker won the following awards in the B2B eCommerce category

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Spryker Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Spryker.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

1
Since last award

95 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Spryker?

13% Negative
0% Neutral
87% Positive

Pros

  • Friendly Negotiation
  • Continually Improving Product
  • Reliable
  • Security Protects

Cons

  • Wastes Time
  • Less Efficient Service
  • Less Effective Service

Feature Ratings

Average 85

Multi-Storefront

92

Multi-Language Support

92

Catalog Management

91

Payment Processing

90

Shopping Cart Management

89

Order Management

87

Integrated Search

81

ERP Integration

81

Content Localization

80

Content Management

79

Reporting and Analytics

75

Vendor Capability Ratings

Average 74

Business Value Created

84

Breadth of Features

81

Ease of Customization

78

Availability and Quality of Training

78

Quality of Features

77

Product Strategy and Rate of Improvement

75

Usability and Intuitiveness

72

Ease of IT Administration

71

Ease of Data Integration

71

Vendor Support

68

Ease of Implementation

59

Spryker Reviews

Arthur L.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Spryker is a fantastic product but is very complex

Likeliness to Recommend

8 /10

What differentiates Spryker from other similar products?

Composablr

What is your favorite aspect of this product?

Marketplace features

What do you dislike most about this product?

Complexity of customizations and implementions

What recommendations would you give to someone considering this product?

Consider using the reference, storefront as a starting point. If that storefront is not sufficient, Spryker can be fully customized and build from the ground up, but this full customization adds a lot of time to the project.

Pros

  • Unique Features
  • Security Protects
  • Continually Improving Product
  • Altruistic

Cons

  • Leverages Incumbent Status
  • Less Efficient Service
  • Less Effective Service

Jose V.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Great technical solution for a multi-store.

Likeliness to Recommend

9 /10

What differentiates Spryker from other similar products?

Technical documentation and great developer experience.

What is your favorite aspect of this product?

The technical ecosystem.

What do you dislike most about this product?

The complex technical learning curve.

What recommendations would you give to someone considering this product?

From a developer point of view, persist and learn the foundations, and once you feel confident, you will boost your productivity a lot with this framework.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor Friendly Policies

Chris Z.

  • Role: Consultant
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Outstanding Enterprise eCommerce Platform

Likeliness to Recommend

10 /10

What differentiates Spryker from other similar products?

Spryker is currently the best B2B eCommerce integration platform on the market, with a lot of features specifically tailored for the B2B market.

What is your favorite aspect of this product?

With the current release, Spryker delivers a feature they call Marketplace, which delivers a lot more than the name might project. With the Marketplace integration as well as the built-in Multi-Store capabilities, it is almost just configuration to onboard subsidies of B2B brands into the platform with their own catalog and storefront. Besides this, the new configurable API is a huge leap forward in terms of integration with 3rd parties, especially via Alumio middleware. Last, the huge number of B2B features that work OOTB help businesses to streamline their work and save substantially on the OPEX side.

What do you dislike most about this product?

Spryker, even with the new learning platform Safari has a very steep learning curve even for experienced software engineers, due to its very strict architecture and clean code.

What recommendations would you give to someone considering this product?

Get yourself a team of experienced Spryker Engineers and Spryker Solution Architects that have at least 3 years experience and more than 2 successful projects under their belt.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Less Efficient Service
  • Less Effective Service
  • Wastes Time

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