What is Square Payments?
Whether you’re selling in person or online, Square can help you take all kinds of payments quickly and securely
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
90 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Square Payments?
Pros
- Respectful
- Security Protects
- Caring
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credit Card Processing
Recurring Payments
Security
Mobile Payments
POS Integration
Reporting Analytics
Digital Wallet Integration
POS Verification
E-Commerce Integration
Multi Currency
Customer Support
Vendor Capability Ratings
Ease of Customization
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Vendor Support
Square Payments Reviews
Rachael M.
- Role: Industry Specific Role
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2021
Easy to use and inexpensive product
Likeliness to Recommend
What differentiates Square Payments from other similar products?
The cost is much lower and the implementation is much easier
What is your favorite aspect of this product?
The simplicity
What do you dislike most about this product?
That some features are lacking for stores with massive numbers of unique items (a used book store was my usecase)
What recommendations would you give to someone considering this product?
That it's absolutely the best deal for their money, the easiest product to train their employees on, and a reliable integrated system
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
George B.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2021
Square Payments: Reliable & Inexpensive
Likeliness to Recommend
What differentiates Square Payments from other similar products?
Square matches other credit card payment programs, never has downtime, is easy to use, and provides simple reporting solutions plus easy exports. There are often new features like customizing receipts or banking services, but the core product is fantastic and customers aren't constantly pitched about upgrading (looking at you, Intuit). We've used this program for years and have processed hundreds of thousands of dollars with them. It's an easy solution that we heartily recommend.
What is your favorite aspect of this product?
The reliability is unsurpassed. Square Payments is easy to set up. Even the virtual terminal program is much easier to use than competing products.
What do you dislike most about this product?
There isn't really anything I dislike about Square Payments. I've rarely had to contact them about anything, and when I do, everything is handled quickly and politely. In all honesty, the most interaction we've had with Square was during the pandemic when they pitched PPP loans, and that's understandable.
What recommendations would you give to someone considering this product?
Set up a basic payment solution before integrating. You'll probably fall in love with the platform's ease of use and be willing to tackle any POS or accounting system integrations.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Includes Product Enhancements
Judy B.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Initial Implementation
Submitted Sep 2021
A User Friendly, Secure, Mobile, Payment System
Likeliness to Recommend
What differentiates Square Payments from other similar products?
Ease of installation, registration, use, and mobility, all at fair pricing
What is your favorite aspect of this product?
Mobile use - can use it on the go
What do you dislike most about this product?
Must be able to connect to WiFi or phone signal to use
What recommendations would you give to someone considering this product?
It is an easy to use way to complete transactions securely in a very mobile world
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
