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BMC Software

Stackify Retrace

Composite Score
8.2 /10
CX Score
8.3 /10
Category
Stackify Retrace
8.2 /10

What is Stackify Retrace?

Get code-level tracing, squash bugs and continuously observe and improve your application’s user experience from dev to production with Retrace full lifecycle APM.

Company Details


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Awards & Recognition

Stackify Retrace won the following awards in the Application Performance Management - Midmarket category

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Stackify Retrace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stackify Retrace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stackify Retrace?

0% Negative
12% Neutral
88% Positive

Pros

  • Respectful
  • Fair
  • Trustworthy
  • Saves Time

Feature Ratings

Average 85

Cloud/On-Prem/Hybrid Deployment

89

Domain-Agnostic AI/ML

89

Code Performance Monitoring

87

Enterprise Cloud Platform Support

87

Error Reporting

87

Application Discovery

86

Scalability

86

Application Request Tracing

86

Transaction Request Performance

86

Application Metric Reporting

84

Dependency Tracking

84

Vendor Capability Ratings

Average 82

Ease of IT Administration

86

Business Value Created

85

Ease of Data Integration

84

Vendor Support

84

Availability and Quality of Training

83

Ease of Implementation

83

Usability and Intuitiveness

82

Quality of Features

82

Breadth of Features

81

Product Strategy and Rate of Improvement

79

Ease of Customization

78

Stackify Retrace Reviews

Matheus G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Not so easy, but it works!

Likeliness to Recommend

7 /10

What differentiates Stackify Retrace from other similar products?

It is a product with a more affordable price, but it has a little more complexity in installation and configuration than other similar products.

What is your favorite aspect of this product?

The amount of information tracked helps us a lot in solving problems.

What recommendations would you give to someone considering this product?

Do not give up installing / configuring if you experience problems during these processes. The final result impresses and helps a lot

Pros

  • Saves Time
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Vipulkumar K.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Nice APM tool and easy to integrate

Likeliness to Recommend

8 /10

What differentiates Stackify Retrace from other similar products?

Easy to integrate and nice customer support

What is your favorite aspect of this product?

Easy to integrate and customer support is very good. There was some problem in node and we were unable to add our server in stackify. The team helped and updated us about the patch release. We updated the version and were successfully able to add in monitoring.

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Must try once

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Caring

Christopher V.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Application performance monitoring that just works

Likeliness to Recommend

9 /10

What differentiates Stackify Retrace from other similar products?

For us, Stackify Retrace really provided the insight we needed into performance and scalability of our .NET web services. Their support has been extremely helpful at every step -- even early on when we had problems that they hadn't seen before. We worked directly with their engineering team to get things solved. Since then (several years later) Stackify continues to deliver value for us.

What is your favorite aspect of this product?

This allows developers of any skill level to view real time performance monitoring data in just a few clicks; it's now indispensable for us.

What do you dislike most about this product?

The only thing we've really worked on is building in support to collect frontend javascript errors; we just built a little endpoint and collect those on the server and then send them up to Stackify. Works great.

What recommendations would you give to someone considering this product?

Jump in and try it; your application might seem fast now but you can really start to see areas where you can improve performance. We move from 5 second load times to under 1 second load times consistently across large organizations.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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