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Staffbase Logo Award Winner Product Badge
Staffbase Logo Award Winner Product Badge
Staffbase

Staffbase

Composite Score
8.9 /10
CX Score
9.4 /10
Category
Staffbase
8.9 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value

Up 2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
96%
Conflict Resolution:
95%
Strategy & Innovation:
97%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

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3% Negative
2% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 83

Rewards Recognition

88

Newsletter Creation

87

Pulse Surveys

87

Employee Directory

86

Instant Messaging

85

Emergency Notification

85

Intranet

84

Mobile

83

Application Integration

82

Single Sign-On (SSO)

82

Surveys and Polling

82

Vendor Capability Ratings

Average 84

Vendor Support

89

Quality of Features

87

Product Strategy and Rate of Improvement

87

Breadth of Features

86

Ease of Data Integration

86

Usability and Intuitiveness

84

Ease of Implementation

84

Ease of IT Administration

84

Availability and Quality of Training

83

Business Value Created

81

Ease of Customization

79

Staffbase Reviews

Richard G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Transforming Internal Communication

Likeliness to Recommend

8 /10

What differentiates Staffbase from other similar products?

Staffbase especially shines by offering an intuitive conceptual mobile application that enables employees to access critical information anytime and anyplace, and this is something very useful for a company such as one that has a dispersed workforce. Its ability to precisely audience segment ensures that only the right communication gets to people who exactly need it, thus eliminating the problem of information overload. Also, its detailed analytics system offers us useful metrics of the reach and engagement of every communication, which we can use to keep improving our internal communication strategy.

What is your favorite aspect of this product?

The platform is outstanding in its capability to centralize all corporate communication into one digital environment and eliminate the information fragmentation that easily accompanies large organizations. I particularly like its WYSIWYG content editor that makes it easy to create visually appealing communications without any technical know-how. The advanced scheduling function makes it possible to prepare full communication campaigns a week in advance, and everyone will stay updated even when on vacation or during a high period of workload.

What do you dislike most about this product?

The design choices are functional, but to a certain extent, inflexible when aiming for complete visual differentiation to suit corporate identity.

What recommendations would you give to someone considering this product?

What we have experienced with Staffbase has changed our communication culture at its very core. I recall clearly how I was able to organize precise updates to our employees whilst we were interrupted during a key service, working without transparency and increasing uncertainty. The platform has transformed from being a basic communication tool into the digital core of our corporate community, with employees engaged and not merely accepting the process of creating our collective business story.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marian C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Creating an Organizational Culture Driven by Data

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

Staffbase is set apart by its advanced analytics dashboard that offers micro insights into consumption patterns for content to distinguish what technical updates and sharing of information appeal to different sections in the team. Its dual delivery system allows the delivery of imperative information to employees via their preferred communications (mobile alerts, email digests, or intranet notifications). The permission publishing model of the platform finds an ideal balance between democratization of content creation and quality control, especially valuable for technically precise communications.

What is your favorite aspect of this product?

The personalized news feeds of the platform guarantee me not to get overrun with corporate noise on updates of importance to my job and interests. I'm especially wowed by how the tool has turned our technical documentation sharing on its head, and the complex architectural choices and data governance policies go from being forgotten wiki pages into informal stories that are pleasantly debated over.

What do you dislike most about this product?

The technical content is not the strength of the platform's search capabilities. It regularly fails to retrieve related information when search for particular technical terms or conceptions.

What recommendations would you give to someone considering this product?

Staffbase has turned knowledge sharing on its head, us enabling those users that were working to communicate freely. The recent data governance initiative witnessed our being able to convey complicated compliance needs in understandable terms with the help of the platform, creating an unprecedented response from tech crews who tend to stray from policy debates. Most noticeable in what the tool has done for us is how it has humanized our technical organization, it puts a spotlight on team accomplishments, along with personal involvement that creates a sense of pride and recognition lacking in our culture.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Noemi D.

  • Role: Finance
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

Staffbase values clear communication.

Likeliness to Recommend

8 /10

What differentiates Staffbase from other similar products?

The transparency Staffbase provides to communication channels stands vital to me. Through its combined document sharing and announcement features, The platform maintains a simple design with mobile compatibility, allowing me to stay available from any location, including my office work area and my meetings.

What is your favorite aspect of this product?

Staffbase reconstructed the previously scattered email messaging into an adaptable centralized communication system that suits all operations requirements. Staffbase enables all staff members, including executive members and new hires, to receive critical updates in real time.

What do you dislike most about this product?

The core communication abilities of Staffbase are excellent, but the platform requires better connections to specialized tools within the system. I frequently encounter barriers during the process of linking external analytics to specific approval workflows.

What recommendations would you give to someone considering this product?

Daily usage of Staffbase provides the experience of controlling an expertly run information central. All company employees can receive reports at the exact moment the announcement is made. Staffbase tracks both which users saw my updates and generates feedback that shows which recipients need further communication.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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