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What is Staffbase?
We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
94 Satisfaction of Cost Relative to Value
Up
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 96%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 97%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Staffbase?
Pros
- Reliable
- Respectful
- Friendly Negotiation
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Rewards Recognition
Newsletter Creation
Pulse Surveys
Employee Directory
Instant Messaging
Emergency Notification
Intranet
Mobile
Application Integration
Single Sign-On (SSO)
Surveys and Polling
Vendor Capability Ratings
Vendor Support
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Business Value Created
Ease of Customization
Staffbase Reviews
Rajiv R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Staffbase Meets All Requirements
Likeliness to Recommend
What differentiates Staffbase from other similar products?
There were some menu difficulties that we resolved, but it was a simple fix. The next advantage is the instantaneous communication we can have with our personnel.
What is your favorite aspect of this product?
We can close the communication gap in our organization thanks to Staffbase. Our intranet can be changed quickly and easily using Staffbase, and it is accessible from practically any computer or mobile device. Information is readily available to employees.
What do you dislike most about this product?
While some features appear to be very well thought out, others are either missing altogether or require challenging API calls. The best illustration of this is the calendar plugin, which is deficient in fundamental features like repeated events, for instance.
What recommendations would you give to someone considering this product?
The admin interface is my favorite feature of the Staffbase software. It is simple to use and quick to make adjustments so that your staff members are always aware of notifications and information.
Pros
- Enables Productivity
- Efficient Service
- Saves Time
- Client Friendly Policies
Ayaan K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Perfect for business apps is Staffbase
Likeliness to Recommend
What differentiates Staffbase from other similar products?
The integration of our non-desk staff was our main objective. Finally, they are reachable by us with the same speed and reliability as the office workers. Additionally, we'll soon make the duty schedule in the app available to our driving staff (data source SAP).
What is your favorite aspect of this product?
There are many visibility options, and I appreciate the group system for its many use cases. The layout appears to be really sleek and contemporary, and using the experience studio backend is very simple.
What do you dislike most about this product?
Long wait for the creation of commonly requested and desperately needed changes (idea portal), such as a file manager. I haven't yet discovered anything or a feature that I don't like.
What recommendations would you give to someone considering this product?
The software is focused on the workforce. The ideal method for customizing information, creating user groups, and providing a wide variety of plug-ins right out of the box. The excellent customer service team at staffbase.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Cons
- Vendor's Interest First
Hardik T.
- Role: Consultant
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
fantastic employee app; one platform for all
Likeliness to Recommend
What differentiates Staffbase from other similar products?
Our team has about 60% non-desk employees, making internal communication difficult. We discovered a platform with Staffbase that enables us to communicate with every employee of the business.
What is your favorite aspect of this product?
Staffbase helped us as a business from the beginning with the development of the internal communication platform and provided excellent assistance with the well-structured onboarding procedure during the platform's debut. Additionally, we choose Staffbase as a partner since, as a business, we continue to receive support even after the platform has been introduced to ensure the success of internal communication.
What do you dislike most about this product?
Staffbase assists us in streamlining internal communication between departments and locations within our business and in connecting our employees. Long development times for urgently required and frequently requested innovations.
What recommendations would you give to someone considering this product?
Easy-to-use internal communication tool, especially for non-desk workers. comprehensive customization, a tonne of widgets, and user-friendly features. Typically excellent, cordial, and prompt customer service.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Efficient Service
