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Staffbase Logo Award Winner Product Badge
Staffbase Logo Award Winner Product Badge
Staffbase Inc.

Staffbase

Composite Score
8.4 /10
CX Score
8.9 /10
Category
Staffbase
8.4 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 83

Newsletter Creation

87

Pulse Surveys

86

Instant Messaging

86

Rewards Recognition

85

Employee Directory

85

Mobile

84

Intranet

84

Emergency Notification

83

Single Sign-On (SSO)

82

Surveys and Polling

82

Application Integration

80

Vendor Capability Ratings

Average 84

Quality of Features

89

Vendor Support

88

Breadth of Features

88

Ease of Data Integration

85

Usability and Intuitiveness

84

Ease of Implementation

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

81

Business Value Created

81

Ease of Customization

75

Staffbase Reviews

Francisco G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

The best communication platform in the company

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

One of the differences of Staffbase from other platforms is its focus on the user experience, which allows for the best results. The platform has been designed with the real needs of companies in mind and has been optimized to ensure a smooth and satisfactory experience for users. This platform has a wide range of features that make it the leading platform for internal communication in any company

What is your favorite aspect of this product?

This is an excellent platform since its great capacity to integrate all the functions that a company needs in a single platform. Showing the best internal communication to task management and team collaboration, this platform does it all efficiently and effectively. It is also intuitive and does not require technical knowledge to be able to use it. It presents a clean and attractive design that facilitates navigation and searching for information.

What do you dislike most about this product?

Everything that this platform offers seems good to me, there is nothing that I do not like, you can say that from the creation of personalized content to task management and integration with other business tools, Staffbase offers everything that is needed to keep any team informed and engaged.

What recommendations would you give to someone considering this product?

I recommend this excellent platform for being the best complete and effective solution to make any internal communication in companies or organizations more practical in the best possible way. It has different functions such as instant messaging, the creation of surveys and the possibility of personalizing content, Staffbase adapts to the specific needs of each organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Piyush B.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Nov 2024

Engaging and insightful

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

Staffbase offering a user friendly internal communication platform with robust emp. Engagement features, setting it apart through tailored integration and customizable options for diverse organizational needs.

What is your favorite aspect of this product?

The intuitive interface and powerful analytics provide valueable insights into employee engagement, making it easy to track and enhance communication effectiveness.

What do you dislike most about this product?

Customization limitations in certain templates and occasional performance lags can impact the experience, particularly for large teams requiring extensive personalisation.

What recommendations would you give to someone considering this product?

Ideal for compaines seeking a comprehensive internal communication solution; test the customization feature during the trial to ensure they meet your organization's needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sony l.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Creates a modern way for employee engagement

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

Provides the mobile application for team to use to communicate and these apps can be customized. News and social feeds works very well at no additional cost and it is more scalale solution

What is your favorite aspect of this product?

The Interfaces for both the web and the mobile applications are more intruitive that makes communication more easier to team, I also like the team email feature which has the drag and drop email-designer which makes it more easier to create good looking emails in the software at no extra integrations with other tools

What do you dislike most about this product?

Much as the software is so easier and more professional backed uo with customer care team, you need to have enough budget for the tool because the solution is more expensive and would affect ROI of smaller businesses to use

What recommendations would you give to someone considering this product?

For employee engagements and communications, I would recommend the solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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