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Staffbase Logo Award Winner Product Badge
Staffbase Logo Award Winner Product Badge
Staffbase Inc.

Staffbase

Composite Score
8.4 /10
CX Score
8.9 /10
Category
Staffbase
8.4 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 83

Newsletter Creation

87

Pulse Surveys

86

Instant Messaging

86

Rewards Recognition

85

Employee Directory

85

Mobile

84

Intranet

84

Emergency Notification

83

Single Sign-On (SSO)

82

Surveys and Polling

82

Application Integration

80

Vendor Capability Ratings

Average 84

Quality of Features

89

Vendor Support

88

Breadth of Features

88

Ease of Data Integration

85

Usability and Intuitiveness

84

Ease of Implementation

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

81

Business Value Created

81

Ease of Customization

75

Staffbase Reviews

Yan G.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Reliability and intuitiveness.

Likeliness to Recommend

10 /10

What differentiates Staffbase from other similar products?

Software accessibility through android devices. Unlimited implementation and and ease of use.

What is your favorite aspect of this product?

Quality and responsive vendor services. Cost friendliness and availability of professional design features. Overall reliability and ease in utilisation.

What do you dislike most about this product?

Software learning curve is very steep which makes it hard to implement.

What recommendations would you give to someone considering this product?

The product is worth a try. It has worked for us and it can work for you too.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Al MUHANNA M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Fascinating product

Likeliness to Recommend

7 /10

What differentiates Staffbase from other similar products?

Staffbase is designed with a mobile-first approach, recognizing the importance of reaching employees wherever they are. The platform offers native mobile apps for iOS and Android devices, ensuring that employees can access information, communicate, and engage with their organization anytime, anywhere.

What is your favorite aspect of this product?

user-friendly interface and interactive features contribute to enhancing employee engagement and fostering a sense of connection and belonging within the organisation.

What do you dislike most about this product?

Configuring Staffbase to align with specific organisational needs and workflows can sometimes be complex, particularly for users who are not familiar with the platform or its customisation options.

What recommendations would you give to someone considering this product?

Involve key stakeholders from different departments and levels of the organization in the decision-making process. Solicit input and feedback from employees to understand their needs, preferences, and expectations regarding communication and engagement platforms.

Pros

  • Reliable
  • Enables Productivity
  • Saves Time
  • Respectful

Anuroop V.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Great product

Likeliness to Recommend

8 /10

What differentiates Staffbase from other similar products?

Staffbase is designed with a mobile-first approach, prioritizing the needs of employees who primarily access company communications and information on their mobile devices. The platform provides a seamless and intuitive mobile experience, including native mobile apps for iOS and Android devices.

What is your favorite aspect of this product?

Staffbase's mobile-first approach allows users to access company communications and information on the go, providing convenience and flexibility for employees who rely on mobile devices.

What do you dislike most about this product?

While Staffbase offers integration capabilities with third-party systems and tools, integrating with existing IT infrastructure and workflows may require technical expertise and effort. Organisations with complex IT environments may encounter challenges in achieving seamless integration.

What recommendations would you give to someone considering this product?

Clearly define your organiaation's objectives and requirements for employee communication and engagement. Identify key use cases, target audiences, and desired outcomes to guide the selection and implementation process.

Pros

  • Continually Improving Product
  • Unique Features
  • Client Friendly Policies
  • Helps Innovate

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