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What is Staffbase?
We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Staffbase?
Pros
- Reliable
- Respectful
- Friendly Negotiation
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Newsletter Creation
Pulse Surveys
Instant Messaging
Rewards Recognition
Employee Directory
Mobile
Intranet
Emergency Notification
Single Sign-On (SSO)
Surveys and Polling
Application Integration
Vendor Capability Ratings
Quality of Features
Vendor Support
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Ease of Customization
Staffbase Reviews
Kim H.
- Role: Operations
- Industry: Telecommunications
- Involvement: Initial Implementation
Submitted Oct 2023
Easy to use communications platform
Likeliness to Recommend
What differentiates Staffbase from other similar products?
In my opinion Staffbase has a lot of processes in place to help customers strategically and technically launch their communications platform. The product is very easy to use and the support of their people make the difference.
What is your favorite aspect of this product?
How easy you can create content for mobile and web. In the backend of the platform you can do a lot yourself to customise and it's easy to create good designs for pages. Their support website and academy helps editors to build on their own.
What do you dislike most about this product?
It's an expensive platform which works perfect for communicaton purpose, but and to embed specific features to make it a complete intranet/starting portal for employees you often have to pay a 3rd party.
What recommendations would you give to someone considering this product?
Create a good team of strategic, creative and IT colleagues to make sure you launch a communication platform which really benefits your employees.
Pros
- Friendly Negotiation
- Continually Improving Product
- Reliable
- Performance Enhancing
Gemma H.
- Role: Sales Marketing
- Industry: Communications
- Involvement: Vendor Selection and Purchasing
Submitted Oct 2023
Fantastic product, helped us gain key insights
Likeliness to Recommend
What differentiates Staffbase from other similar products?
Client services have been excellent, even helping with our comms strategy and metrics analysis
What is your favorite aspect of this product?
Ease of use and real-time reporting
What do you dislike most about this product?
Some limitations with polls and some design features not pulling through on Outlook
What recommendations would you give to someone considering this product?
A really great email platform to elevate your comms and give you key insights into user experience and behaviour!
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Thomas D.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Easy to use
Likeliness to Recommend
What differentiates Staffbase from other similar products?
Fast setup
What is your favorite aspect of this product?
Mobile and Desktop use
What do you dislike most about this product?
Nothing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Efficient Service
