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What is Staffbase?
We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Staffbase.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
94 Satisfaction of Cost Relative to Value
Up
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 96%
- Conflict Resolution:
- 95%
- Strategy & Innovation:
- 97%
- Service Experience:
- 97%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Staffbase?
Pros
- Reliable
- Respectful
- Friendly Negotiation
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Rewards Recognition
Newsletter Creation
Pulse Surveys
Employee Directory
Instant Messaging
Emergency Notification
Intranet
Mobile
Single Sign-On (SSO)
Surveys and Polling
Application Integration
Vendor Capability Ratings
Vendor Support
Quality of Features
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Business Value Created
Ease of Customization
Staffbase Reviews
Kaitlin W.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Oct 2023
Amazing software!
Likeliness to Recommend
What differentiates Staffbase from other similar products?
Staffbase is a customer-first type company and has been that way since our very first conversation. The capabilities that are included within are the best in the field, with the customizable aspect being game-changer!
What is your favorite aspect of this product?
App - connecting employees back to the company, department and their on-the-job peers.
What do you dislike most about this product?
I truly can say I do not dislike anything!
What recommendations would you give to someone considering this product?
Be innovative - never stay static! Change is good and fresh looks bring more engagement!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Kimberly P.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted May 2025
The All-In-One Solution for Internal Communication
Likeliness to Recommend
What differentiates Staffbase from other similar products?
The important difference between Staffbase and other platforms is its emphasis on engaging employees. The feedback tools alongside survey creation help employees express their thoughts effectively. The team feels excited to work because they know their suggestions direct our societal norms positively.
What is your favorite aspect of this product?
Staffbase integrates our established tools well which I appreciate most. Combining tools with Staffbase simplifies work coordination to save our team resources and time. Our team now understands their staff better due to surveys and feedback which help us offer better solutions.
What do you dislike most about this product?
Part of my experience includes facing a shortcoming as some advanced components require users to learn from scratch. Learning all the available tools in this type of application often takes time for people who have not used similar tools before. Staffbase offers extensive help materials and support features that make up for the initial learning difficulties.
What recommendations would you give to someone considering this product?
Staffbase stands out because it effectively changes how organizations communicate at work. You should put Staffbase to work because it offers simple controls that make employee collaboration easy to manage. Staffbase proves valuable for every business that needs reliable communication methods.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Efficient Service
Vicente C.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Apr 2025
An invaluable ally for internal communication
Likeliness to Recommend
What differentiates Staffbase from other similar products?
What truly sets Staffbase apart is its focus on inclusivity. It allows all team members, regardless of their role or location, to access information and be part of the conversation. In a world where remote work has become the norm, this feature has become especially valuable. Additionally, its interface is quite user-friendly, making it easy for even the least tech-savvy to adapt quickly.
What is your favorite aspect of this product?
One of the things I like most is the granularity in audience segmentation. We can target specific messages to different groups, ensuring that communication is relevant and timely. This feature has translated into greater engagement and a sense of belonging among team members.
What do you dislike most about this product?
However, not everything is perfect. I'm a little less enthusiastic about some of the integration options that could be improved. While Staffbase has a good range of tools, there are a few we'd like to see more connected to make our workflow even easier.
What recommendations would you give to someone considering this product?
Despite this minor drawback, I highly recommend Staffbase to any organization looking to improve its internal communication. Its favorable features, focus on collaboration, and accessibility for all employees make it an effective and essential tool in today's business environment.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
