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Staffbase Logo Award Winner Product Badge
Staffbase Logo Award Winner Product Badge
Staffbase Inc.

Staffbase

Composite Score
8.4 /10
CX Score
8.9 /10
Category
Staffbase
8.4 /10

What is Staffbase?

We provide an internal communications platform to unite companies and their employees behind a common purpose. Staffbase offers a platform for mobile-first employee communication. Staffbase makes your company intranet accessible on the go with a mobile app. Today, even office workers expect to find everything they need on their phones. Staffbase allows employees to download your company intranet app directly from the app stores onto their phones. Using the company intranet is just as easy as checking the weather or answering a text.

Company Details


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Awards & Recognition

Staffbase won the following awards in the Employee Communications category

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Staffbase Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Staffbase.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Staffbase?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Respectful
  • Friendly Negotiation
  • Client Friendly Policies

Feature Ratings

Average 83

Newsletter Creation

87

Pulse Surveys

86

Instant Messaging

86

Rewards Recognition

85

Employee Directory

85

Mobile

84

Intranet

84

Emergency Notification

83

Single Sign-On (SSO)

82

Surveys and Polling

82

Application Integration

80

Vendor Capability Ratings

Average 84

Quality of Features

89

Vendor Support

88

Breadth of Features

88

Ease of Data Integration

85

Usability and Intuitiveness

84

Ease of Implementation

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

81

Business Value Created

81

Ease of Customization

75

Staffbase Reviews

Victor M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

software for online collaborations through the web

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

- tools to improve remote collaborations. - Provides us with functions to record calls and video conferences that can be shared. - We can create communications and share files and various content.

What is your favorite aspect of this product?

It is a great solution to create remote communications and improve collaborations with the work team, it allows video conferences, meetings from anywhere, and seminars, it can also be easily used by various industries such as universities and more, it provides the best audio quality and video, chat to share projects, tasks, objectives and goals in the short and long term.

What do you dislike most about this product?

In general, there is nothing I like, it is a great tool that works both as an instant messenger as well as a remote video call tool, it allows us to improve work efficiency and performance, it provides us with a whiteboard through which we can capture ideas and share it.

What recommendations would you give to someone considering this product?

is the best tool for remote meetings and communications, incredibly useful for any company that wants to improve communication with its employees, improve productivity and increase employee satisfaction.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Samantha M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Create internal communications from anywhere

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

-It has allowed us to make beautiful emails. -It is the best way to contact employees. -It is a complete intranet to manage files, content and news from this place. -He helped us achieve our goals. -Create effective, efficient and productive communications.

What is your favorite aspect of this product?

It is the ease with which we can create meetings and connect with various people in our company, with great executives, employees and directors. It provides channels that help us collaborate online and thus maximizes teamwork.

What do you dislike most about this product?

There is nothing additional to add; through this tool, we can manage all content and communications from one place, it helps us strategize and plan each important project and task, as well as share it with an entire team.

What recommendations would you give to someone considering this product?

It is a product that works very well and through which we can maximize our collaborations and improve our objectives and goals.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Hardik T.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

fantastic employee app; one platform for all

Likeliness to Recommend

9 /10

What differentiates Staffbase from other similar products?

Our team has about 60% non-desk employees, making internal communication difficult. We discovered a platform with Staffbase that enables us to communicate with every employee of the business.

What is your favorite aspect of this product?

Staffbase helped us as a business from the beginning with the development of the internal communication platform and provided excellent assistance with the well-structured onboarding procedure during the platform's debut. Additionally, we choose Staffbase as a partner since, as a business, we continue to receive support even after the platform has been introduced to ensure the success of internal communication.

What do you dislike most about this product?

Staffbase assists us in streamlining internal communication between departments and locations within our business and in connecting our employees. Long development times for urgently required and frequently requested innovations.

What recommendations would you give to someone considering this product?

Easy-to-use internal communication tool, especially for non-desk workers. comprehensive customization, a tonne of widgets, and user-friendly features. Typically excellent, cordial, and prompt customer service.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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