This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

Riverbed Technology, Inc.

SteelHead

Composite Score

7.8 /10

CX Score

8.1 /10

12 Reviews Write a Review

What is SteelHead?

Secure optimization of all applications, across hybrid networks to users everywhere so you can leverage global resources and access applications and data from anywhere.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

SteelHead won the following awards in the SD-WAN - Midmarket category

Filter By

1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

6 Top Rated Capabilities

4 Top Rated Features

2023

SteelHead Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SteelHead.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SteelHead?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Feature Ratings

Average 85

Application Optimization

Load Sharing

Adaptive Traffic

Dynamic Routing

Resilience

Multiple Connection Type Support

Quality of Service

Flexible Deployment

SD-WAN Security

Simple Administration

Ease of Troubleshooting

Vendor Capability Ratings

Average 82

Vendor Support

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Ease of Customization

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features

SteelHead Reviews

Role: C-Level
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2020

For the price, the product is wonderful

Likeliness to Recommend

8 /10

Pros

Reliable
Unique Features
Efficient Service
Client Friendly Policies

Latest Research

SteelHead

What is SteelHead?

Company Details

Need Assistance?

Awards & Recognition

SteelHead Ratings

87 Likeliness to Recommend

100 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love SteelHead?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Optimization Optimization of the performance of applications and services across the Wide Area Network​.

Load Sharing Ability to load-share WAN traffic across multiple connections​.

Adaptive Traffic Data traffic across the SD-WAN being adaptive to conditions across the Internet​.

Dynamic Routing Dynamic path selection across the broadband networks across the Internet​.

Resilience Connectivity resiliency due to the ability to leverage multiple connections .

Multiple Connection Type Support Support of various broadband connection types, including TCP/IP, MPLS, frame relay, and LTE wireless.

Quality of Service Traffic prioritization and optimization for specific network services​.

Flexible Deployment Ability to deploy wherever broadband connectivity exists​.

SD-WAN Security Security of the SD-WAN by support of VPN and network security protocols​.

Simple Administration Ease of network administration across the Wide Area Network​.

Ease of Troubleshooting The simplicity of administration and of troubleshooting issues across the SD-WAN​.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

SteelHead Reviews

For the price, the product is wonderful

Likeliness to Recommend

Pros

Most Popular SteelHead Comparisons

Cisco Meraki

FatPipe SD-WAN

Adaptiv Enterprise Connect

VMware SD-WAN

Aryaka

Ecessa WANworX

Title

Feature Ratings

Application Optimization

Load Sharing

Adaptive Traffic

Dynamic Routing

Resilience

Multiple Connection Type Support

Quality of Service

Flexible Deployment

SD-WAN Security

Simple Administration

Ease of Troubleshooting

Vendor Capability Ratings

Vendor Support

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Ease of Customization

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Breadth of Features