What is Stripe Payments?
Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Stripe Payments?
Pros
- Reliable
- Performance Enhancing
- Respectful
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Commerce Integration
Mobile Payments
Credit Card Processing
Digital Wallet Integration
Security
Recurring Payments
Customer Support
Reporting Analytics
Multi Currency
POS Integration
POS Verification
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Ease of Implementation
Ease of IT Administration
Vendor Support
Ease of Customization
Availability and Quality of Training
Stripe Payments Reviews
Genyerbet Jose V.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Stripe: A processing and payment solution
Likeliness to Recommend
What differentiates Stripe Payments from other similar products?
If we have customer financial information by phone, fax or email, our customer support department uses Stripe's online portal to process those payments. Our e-commerce sites, Stripe has an expendable that helps process online payments.
What is your favorite aspect of this product?
Stripe is easy to use, it's just entering CC information; it's easy to integrate with most websites; Stripe works with businesses to offer the best rates and very reasonable for small businesses. They provide you with a good portable CC scanner when you sign up. If you have an e-commerce store, Stripe will most likely be compatible with it.
What do you dislike most about this product?
The reporting usage is overloaded and as a result, some reconciliations and tasks had to be very manual. It is easy to refund customers and manage and repeal subscriptions. Should have customer service accessibility options.
What recommendations would you give to someone considering this product?
It is a good fit for most companies. We are a smaller company, but I have seen it work very well for larger organizations. It does a great job of processing user payments on our site, but we sometimes have issues with certain banks when it comes to authorizing payments.
Pros
- Reliable
- Enables Productivity
- Unique Features
- Efficient Service
Javier J.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Easy payments in the shortest possible time
Likeliness to Recommend
What differentiates Stripe Payments from other similar products?
We use this software as our preferred credit card payment processing for domestic and international transactions, this service helped us to make payment from vendors to suppliers creating their own marketplace worldwide. This payment method allows us to transfer money from a customer's account to a company's account can be TDD or TDC and has its small percentage for each transaction.
What is your favorite aspect of this product?
For us it is very easy to use and set up. It is reliable because every transaction made is recorded and sent to our email and it integrates well with the Xero system, our accounting system. As well as a low commission percentage compared to its competitors. Invoicing directly from the website is very easy, it has a variety of options and our customers know Stripe and know that it is secure.
What do you dislike most about this product?
It would be nice to show our Shopify payments from my main payment platform. Currently we have to go to the Shopify website for that. It also lacks customer service accessibility options and reporting is not very proficient, we would like it to sort transactions and/or a transaction search function.
What recommendations would you give to someone considering this product?
If you need an online payment platform Stripe is well suited for online service based businesses. it makes it easy to process payments for digital products, it is easy to set up and sell your services and products. Money is received in a reasonable time, in our experience it is very useful if we want to quickly process credit card payments for invoices.
Pros
- Trustworthy
- Unique Features
- Inspires Innovation
- Saves Time
Raul B.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Stripe is the best platform for payments
Likeliness to Recommend
What differentiates Stripe Payments from other similar products?
Stripe has guided us best in our credit card payments, we needed to have several online payment applications that were safe to provide the best service to our customers and vendors. We can even make refunds and resolve disputes, which is one of the best features Stripe has offered us.
What is your favorite aspect of this product?
Its functionality is impeccable and we like how your payment process is safe, we have a follow-up of our bank accounts to have a better knowledge of the account movements that are made, Stripe is very useful and easy to use so that our customers have better alternatives when making your payments.
What do you dislike most about this product?
For this platform I only have a negative opinion and it is based on its price, Stripe has a lot of competition in the market, its price is not excessively high, but it is in a range in which small businesses cannot afford to acquire it.
What recommendations would you give to someone considering this product?
When we switched to a new ERP system, we started using Stripe as our CC payment processor. Stripe is used for manual and online orders. If we receive customer financial information by phone, fax or email, our customer service department uses Stripe's online portal to process those payments. Our e-commerce site uses WooCommerce, and Stripe has a really cool add-on to help with online payments.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Efficient Service