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Stripe

Stripe Payments

Composite Score

9.1 /10

CX Score

9.3 /10

111 Reviews Write a Review

What is Stripe Payments?

Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.

Company Details

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Awards & Recognition

Stripe Payments won the following awards in the Payment Processing category

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Stripe Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stripe Payments.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stripe Payments?

1% Negative

7% Neutral

92% Positive

Pros

Reliable
Performance Enhancing
Respectful
Security Protects

Feature Ratings

Average 89

E-Commerce Integration

Mobile Payments

Credit Card Processing

Digital Wallet Integration

Security

Recurring Payments

Customer Support

Reporting Analytics

Multi Currency

POS Integration

POS Verification

Vendor Capability Ratings

Average 86

Quality of Features

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training

Stripe Payments Reviews

Lingh F.

Role: Sales Marketing
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Stripe's ease of use and low cost for developers

Likeliness to Recommend

9 /10

What differentiates Stripe Payments from other similar products?

Stripe's ease of use and low cost for developers give it tremendous potential as a credit card processor. Creating an Online Store with Stripe API Create a web store using one of the many e-commerce platforms provided by this feature.

What is your favorite aspect of this product?

Stripe Payments allows you to accept credit/debit card payments online, make mobile phone payments, and much more. Recurring billing, reporting, and analytics are also available. You're more likely to acquire new customers if you make the checkout process simpler for them. Lots of customisation options, but simple to use. It's a great option because of the simple interface and time-saving features.

What do you dislike most about this product?

Nothing about Stripe irritates me, and the vast majority of its operations are simple. It's convenient because Squarespace automatically updates our inventory, and it's useful because customer records are easily navigable. Squarespace.

What recommendations would you give to someone considering this product?

I've never had a better experience with online commerce than I do now thanks to this program. If your company needs a lot of sales, for example, make sure it's a good match for your needs. Independent music store that doesn't do much business on the internet It does exactly what we want it to.

Pros

Helps Innovate
Trustworthy
Unique Features
Efficient Service

yoko c.

Role: Sales Marketing
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

the best credit card processor

Likeliness to Recommend

9 /10

What differentiates Stripe Payments from other similar products?

Stripe Payments is one of our most popular international alternatives since it allows us to accept payments in more than a hundred different currencies. It is an easy to set up and use management interface that shows a thorough breakdown of your payments.

What is your favorite aspect of this product?

The services provided, the complete customisation of our brand, and the ability to manage subscriptions for ourselves and our customers, as well as manage payments for ourselves and our clients through our website in a professional and secure manner, are the features we value the most.

What do you dislike most about this product?

it is a very complete service and the only unpleasant feature would be that the commissions are a little high for certain countries of destination.

What recommendations would you give to someone considering this product?

Stripe is one of the greatest solutions available because it works for both large and small businesses and is secure for international transactions. If you're looking for a secure option, Stripe is the best choice.

Pros

Efficient Service
Caring
Respectful
Client Friendly Policies

Rene E.

Role: Consultant
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2021

Easy to use, fantastic product

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

The have a bunch of hook for almost every single step in the payments flow which is something pretty great in comparison to other platforms

What is your favorite aspect of this product?

The support they provide, documentation is pretty great but they are always there to help you with any question you might have

What do you dislike most about this product?

I did not find something I don't like to be honest

What recommendations would you give to someone considering this product?

Go for it, it is a really good product to use

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Stripe Payments

What is Stripe Payments?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Stripe Payments Ratings

91 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Stripe Payments?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

E-Commerce Integration The ability to integrate directly with an e-commerce platform to create a seamless checkout experience

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Credit Card Processing The ability to process credit card payments and receive approval or rejection of funds from the customer's bank

Digital Wallet Integration The ability to process payments from a digital wallet service or another digital payment method

Security Built-in security to protect payment information to prevent fraud and hacking

Recurring Payments The ability to schedule payments at a cadence

Customer Support Supports levels 1 and 2 for credit card payment processing. Also supports level 3 credit card processing, which requires additional data for the qualification

Reporting Analytics Reports and analytics created from payment data

Multi Currency Allows users to process payments in multiple currencies

POS Integration The ability to integrate with a POS system to allow the processing of credit card or mobile payments in a store setting

POS Verification Support cardholder verification methods for POS transactions

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Stripe Payments Reviews

Lingh F.

Stripe's ease of use and low cost for developers

Likeliness to Recommend

Pros

yoko c.

the best credit card processor

Likeliness to Recommend

Pros

Rene E.

Easy to use, fantastic product

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

E-Commerce Integration

Mobile Payments

Credit Card Processing

Digital Wallet Integration

Security

Recurring Payments

Customer Support

Reporting Analytics

Multi Currency

POS Integration

POS Verification

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Ease of Implementation

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training