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Stripe Payments Logo Award Winner Product Badge
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Stripe

Stripe Payments

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Stripe Payments
9.1 /10

What is Stripe Payments?

Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.

Company Details


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Awards & Recognition

Stripe Payments won the following awards in the Payment Processing category

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Stripe Payments Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Stripe Payments.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Stripe Payments?

1% Negative
7% Neutral
92% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Security Protects

Feature Ratings

Average 89

E-Commerce Integration

91

Mobile Payments

91

Credit Card Processing

91

Digital Wallet Integration

90

Security

89

Recurring Payments

89

Customer Support

88

Reporting Analytics

88

Multi Currency

87

POS Integration

87

POS Verification

86

Vendor Capability Ratings

Average 86

Quality of Features

88

Usability and Intuitiveness

88

Business Value Created

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

87

Breadth of Features

87

Ease of Implementation

87

Ease of IT Administration

87

Vendor Support

84

Ease of Customization

81

Availability and Quality of Training

81

Stripe Payments Reviews

Rebekah N.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Great, reliable service that integrates well.

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

It integrates with every other software I use, making it the standard tool of my business.

What is your favorite aspect of this product?

I like that it allows multiple accounts and account admins, which is important for me to serve my clients well who also use Stripe.

What do you dislike most about this product?

There are some features that you need higher coding/tech skills for, which feels like a barrier to me. A more front end user experience option would be helpful.

What recommendations would you give to someone considering this product?

Give it a try! Learning how to use it could be beneficial in the long run due to the all the software it integrates well with.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

James L.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Great CC processing platform, easy to use

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

they make it extremely easy for set up and ongoing performance especially if you don't have an IT background. They allow you to accept payments online and even by mail as an option.

What is your favorite aspect of this product?

Reoccuring invoices and invoice tacking dashboard. Also reporting of which customers have paid you the most and history of them.

What do you dislike most about this product?

the transperantcy in processing fees, as you start doing higher revenue the MP for certain credit cards can be different but with stripe is one set fee regardless. Which is great starting out and or If you don't care about processing fees and looking into cost savings there.

What recommendations would you give to someone considering this product?

Utilize their tools for online payment portals and online invoices. Understand they may charge higher percentages but you get a lot of convenient features for the price

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

John C.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

The market leader for payments

Likeliness to Recommend

10 /10

What differentiates Stripe Payments from other similar products?

Initially, it was their lower commission on payments. Now it's their modern look and feel and integration with so many apps and Wordpress plugins.

What is your favorite aspect of this product?

The dashboard - it's simple of get around, issue extra receipts and refunds, hassle free.

What do you dislike most about this product?

It can feel a little technical sometimes.

What recommendations would you give to someone considering this product?

As of August 2021. they are the market leader and I would recommend this over rivals.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Stripe Payments Comparisons

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