What is Stripe Payments?
Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Stripe Payments?
Pros
- Reliable
- Performance Enhancing
- Respectful
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Commerce Integration
Mobile Payments
Credit Card Processing
Digital Wallet Integration
Security
Recurring Payments
Customer Support
Reporting Analytics
Multi Currency
POS Integration
POS Verification
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Ease of Implementation
Ease of IT Administration
Vendor Support
Ease of Customization
Availability and Quality of Training
Stripe Payments Reviews
Rebekah L.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2021
Great Customer Service!
Likeliness to Recommend
What differentiates Stripe Payments from other similar products?
Being able to get help when needed is so important and Stripe has a great customer service team and always helps get you through any problems you are having!
What is your favorite aspect of this product?
Being able to call or chat online with customer service is awesome!
What do you dislike most about this product?
Everything is working great, no complaints at this time!
What recommendations would you give to someone considering this product?
Lots of features and the customer service is always so helpful!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jon W.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Easy to use; Easy to work with
Likeliness to Recommend
What differentiates Stripe Payments from other similar products?
Stripe just makes billing simple. It's what I love about it most. Whether it's just creating an invoice, subscription, or coupon code. The ease of use is there all the time.
What is your favorite aspect of this product?
Stripe interface although not too flashy is clean and easy to understand. It makes setting up accounts, adding payment information, charges fees, and starting subscriptions quick and PAINLESS. It's awesome to not have to jump through hoops to set up billing.
What do you dislike most about this product?
The biggest thing I dislike is that even though I might have set up payment for an account if it fails I'm not notified. This may be a company setting but it's annoying to not know and have to chase them down a few days later.
What recommendations would you give to someone considering this product?
Stripe is a top-notch system and a gateway that can be used all throughout the world and can integrate into a lot. Think big picture when you're evaluating...chances are their structure and fees even make them an attractive offering for startups and established businesses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gavin R.
- Role: C-Level
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2021
Robust payments engine
Likeliness to Recommend
What differentiates Stripe Payments from other similar products?
Easy to build and customize own payment forms. It was easy to embed checkout on our site using a single line of JavaScript.
What is your favorite aspect of this product?
Processing payments for all major credit and debit cards from around the world. The direct integrations with card networks improves transaction success rate and and reduces latency
What do you dislike most about this product?
It is not possible to customize the whole system in a single day
What recommendations would you give to someone considering this product?
The payment gateway that offers a variety of options and is preferred by most customers. The system can be used on the go via the mobile site
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
