What is Stripe Payments?
Accept payments and move money globally with Stripe’s powerful APIs and software solutions designed to help you capture more revenue.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Stripe Payments?
Pros
- Reliable
- Performance Enhancing
- Respectful
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
E-Commerce Integration
Mobile Payments
Credit Card Processing
Digital Wallet Integration
Security
Recurring Payments
Customer Support
Reporting Analytics
Multi Currency
POS Integration
POS Verification
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Implementation
Ease of IT Administration
Vendor Support
Ease of Customization
Availability and Quality of Training
Stripe Payments Reviews
Libby B.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Mar 2021
A big disappointment!
Likeliness to Recommend
What differentiates Stripe Payments from other similar products?
Stripe if universally accepted by most if not all website and e-commerce platforms.
What is your favorite aspect of this product?
The fact that it integrated easily with everything
What do you dislike most about this product?
The bias strip has towards industries they view as “risky.” I was using Stripe for the e-commerce retail portion of my website but because I offered spiritual readings on another part of my site (using a different payment processing company) they revoked my user capabilities siting that it was to risky to do business with me.
What recommendations would you give to someone considering this product?
If you are someone whose business is part of the spiritual or metaphysical community, I would suggest saving your time and to look elsewhere since Stripe states that they view “psychics” to be a risky business and from my experience don’t differentiate between psychics, reiki practitioners, shamans, etc. and despite trying to explain that my desire to use stripe was for retail and not services, they refused to do business with me and offered me an alternative program with a more costly processing fee.
Pros
- Unique Features
- Reliable
Cons
- Inhibits Innovation
- Less Performance Enhancing
- Less Productive
