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Sumo Logic Cloud SIEM Logo Award Winner Product Badge
Sumo Logic Cloud SIEM Logo Award Winner Product Badge
Sumo Logic

Sumo Logic Cloud SIEM

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Sumo Logic Cloud SIEM
8.0 /10

What is Sumo Logic Cloud SIEM?

Sumo Logic offers customers an effortless service with unparalleled scalability, best economics and industry-leading proactive intelligence. Seamless cloud-to-cloud integrations simplify setup and deliver business and operational insights within minutes.

Company Details


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Awards & Recognition

Sumo Logic Cloud SIEM won the following awards in the Security Information and Event Management category

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Sumo Logic Cloud SIEM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sumo Logic Cloud SIEM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

77 Satisfaction of Cost Relative to Value

Down 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
86%
Conflict Resolution:
91%
Strategy & Innovation:
91%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sumo Logic Cloud SIEM?

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0% Negative
2% Neutral
98% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 80

Business Intelligence Tools

83

Scalability and Network Performance

83

Log Collection

83

Big Data Analytics

82

Analytics and Reporting

82

Data Enrichment

80

Correlation

79

Orchestration Automation and Response (NG)

79

Artificial Intelligence / Machine Learning

79

Data Security and Retention

78

Security Threat Visibility

76

Vendor Capability Ratings

Average 81

Ease of Implementation

87

Quality of Features

85

Vendor Support

84

Ease of IT Administration

81

Business Value Created

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

79

Usability and Intuitiveness

79

Breadth of Features

78

Ease of Data Integration

77

Sumo Logic Cloud SIEM Reviews

Khloe F. J.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The best tool to monitor your applications.

Likeliness to Recommend

9 /10

What differentiates Sumo Logic Cloud SIEM from other similar products?

It is an all-in-one tool for optimal multitasking, including end-to-end app monitoring and several mobile apps. It also tells us where the program needs to be improved. Improving the response times of requests to services or databases has substantially improved application response times; also, in the organization, owing to the identification of http 400 and 500 problems, it has been possible to provide stability to a large portion of the monitored applications. Sumo logic also provides anomaly warnings and prediction, giving it a significant advantage over the competitors.

What is your favorite aspect of this product?

Sumo logic is utilized at my organization to analyze the performance of our mobile and internet applications for our users. We were able to evaluate traffic and its impact on our apps, as well as identify issues and take action to enhance our user/customer experiences, thanks to this analytics tool. I also like how easily we can create dashboards since they can be tailored to the application owners' needs for alerts to avoid accidents.

What do you dislike most about this product?

Having to go a long distance to find the root of a problem, there are also graphs that are incredibly difficult to comprehend at first, and there should be a section where you can make reports on the apps that are looked at inside Sumo logic. This application appeared to be fairly challenging at first, but after working with it, I learned that it is a more advanced sort of APM solution. I disagree with the concept of doing tagging at the agent level rather than in the gui. Labels, I feel, are the most important issue in our organization.

What recommendations would you give to someone considering this product?

Sumo logic enables you to investigate anomaly detection in great depth, which has proven particularly valuable for discovering issues in program development or manufacturing. I'm having a great overall experience with this application and would suggest it to businesses searching for efficient and effective APM software that will definitely satisfy their demands. The product's security is also strong, and you can utilize AD groups to direct particular sorts of users to specific servers. This was generally neglected in the prior appmon implementation. The equipment is extremely pricey, but it is quite simple to operate once you become acquainte

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sophia C S.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent for historical record analysis

Likeliness to Recommend

9 /10

What differentiates Sumo Logic Cloud SIEM from other similar products?

Sumo Logic may be used for historical analysis since we believe it is incredibly sensitive and adaptable. Sumo Logic will assist us in producing notifications that we will undoubtedly route for further historical examination in the event of faults in our log data. SumoLogic is used to retrieve data from the other section of our system that we have entered, this enables us to deliver a service to our consumers that improves their experience. This is the most effective method for investigating logs on several systems. Our team also looks at the core causes of difficulties.

What is your favorite aspect of this product?

Sumo Logic provides an essentially extensible REST API for elements such as log sources, queries, dashboard information, source settings, and more. Sumo Logic is suitable for most cloud providers. In general, if you can't continue at any time, you can contact customer support to fix the problem in time, you need to provide a powerful and secure security framework with tools and capabilities to track and accelerate the delivery of advanced applications, as well as address issues and concerns in real time

What do you dislike most about this product?

We had a satisfying experience, but the interface was a bit slower and inadequate compared to the other platforms we presented, but the results were good, so we chose SumoLogic, Sumo will be enriched if the online converter is adapted to the local situation. Also, there is no other way to continuously update the broadcast.

What recommendations would you give to someone considering this product?

Sumo Logic is beneficial if you have a Flat Log file that is currently in use on your system, or if you don't get any meaningful information about your files from your tools and programs. There are more organizations, client assignments and database workers, thus Sumo Logic is easier to manage and use. It is perfect for gathering and searching data without too many complications in a simpler and faster manner. It enables real-time access to and browsing of documents.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Herbert L.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Powerful monitoring software.

Likeliness to Recommend

9 /10

What differentiates Sumo Logic Cloud SIEM from other similar products?

Use Sumo Logic to extract data from the rest of your implemented system, centralize the data, and perform analysis for all services. This allows us to provide our customers with support that can significantly improve their experience. Our working team also analyzes the root cause of the problem. This was the best way to look at the logs of a group of computers. Track search bot requests and use SumoLogic to build your own log file analysis system. This helped us to extract URLs that were redirected for website migration, detect Google crawl issues on websites and optimize our crawl budget.

What is your favorite aspect of this product?

Sumo logic quickly handles enormous data sets and provides a very easy and clear analysis, it can parse practically anything so you can always extract the data you need by utilizing simple SQL-like parsing, Sumo logic is a cloud platform that streamlines the task of automatic data gathering and analysis to guarantee that we can acquire the essential information and give a quality and better experience to our clients in the application, the tools and capabilities allow us to monitor and speed the supply of contemporary apps, as well as remedy any annoyance or problem in real time, allowing us to have a robust and dependable security system.

What do you dislike most about this product?

The UI is poor and sluggish in comparison to other systems we've installed, but we didn't achieve results with them, so we chose Sumo Logic, if they enhance this our productivity might skyrocket, allowing us to work quicker, more smoothly, and with higher quality. Lookups are sluggish, and data is not kept cold for lengthy periods of time unless you purchase the most costly plans.

What recommendations would you give to someone considering this product?

It is appropriate for gathering data and looking for it in a simpler and faster manner with fewer difficulties. It enables you to see logs and analyze them in real time. One thing to keep in mind while utilizing Sumo Logic is that it totally substitutes the requirement for consumer feedback or probing inquiries with immediate representation of the problem, saving your team time. It may be used for log file analysis and other large data tasks. The interface is straightforward to use, the dashboards are attractive and data analysis is simple enough to understand in a few of weeks. You may analyze any type of data to get highly accurate results.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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