
What is Sumo Logic Cloud SIEM?
Sumo Logic offers customers an effortless service with unparalleled scalability, best economics and industry-leading proactive intelligence. Seamless cloud-to-cloud integrations simplify setup and deliver business and operational insights within minutes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
Up
2
Since last award
95 Plan to Renew
Up
3
Since last award
77 Satisfaction of Cost Relative to Value
Down
6
Since last award
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 86%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 91%
- Service Experience:
- 87%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sumo Logic Cloud SIEM?
Pros
- Respectful
- Continually Improving Product
- Security Protects
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Business Intelligence Tools
Scalability and Network Performance
Log Collection
Big Data Analytics
Analytics and Reporting
Data Enrichment
Correlation
Orchestration Automation and Response (NG)
Artificial Intelligence / Machine Learning
Data Security and Retention
Security Threat Visibility
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Vendor Support
Ease of IT Administration
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Sumo Logic Cloud SIEM Reviews

Chris H.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2021
Features work well, simple and intuitive,
Likeliness to Recommend
What differentiates Sumo Logic Cloud SIEM from other similar products?
I really like the query-ability of the logs - it's quick and the saving of queries is very helpful
What is your favorite aspect of this product?
The easy way to save queries and share them with other people
What do you dislike most about this product?
There are frequent service drops without prior announcement
What recommendations would you give to someone considering this product?
Compare a few different log providers - logstash, elastic, etc
Pros
- Performance Enhancing
- Enables Productivity
- Caring
- Helps Innovate
Michael B.
- Role: Operations
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Nov 2021
Great Product to Use
Likeliness to Recommend
What differentiates Sumo Logic Cloud SIEM from other similar products?
They have a great design and platform
What is your favorite aspect of this product?
The ability for beginners to use it is great.
What do you dislike most about this product?
Not really any
What recommendations would you give to someone considering this product?
Use this product for your company!
Pros
- Efficient Service
- Effective Service
- Caring
- Respectful

Stephen G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Easy to use, hard to leave
Likeliness to Recommend
What differentiates Sumo Logic Cloud SIEM from other similar products?
Easy to implement, great documentation
What is your favorite aspect of this product?
Ease of use for initial ramp up, relatively intuitive product
What do you dislike most about this product?
Difficult to configure for more advanced use cases, difficult to integrate monitors from other services to create a holistic picture, custom query langauge
What recommendations would you give to someone considering this product?
Look at other SaaS-based products to find the best fit for your environment.
Pros
- Effective Service
- Respectful
- Fair
- Acts with Integrity
Cons
- Vendor's Interest First
- Less Generous
- Less Transparent