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SurveyMonkey Enterprise

8.7 /10
Category
SurveyMonkey Enterprise
8.7 /10

What is SurveyMonkey Enterprise?

SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.

Company Details


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Awards & Recognition

SurveyMonkey Enterprise won the following awards in the Survey Software category

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SurveyMonkey Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SurveyMonkey Enterprise.

88 Likeliness to Recommend

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SurveyMonkey Enterprise?

2% Negative
9% Neutral
89% Positive

Pros

  • Reliable
  • Efficient Service
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 85

Templates & Question Library

87

Questionnaire Design/Survey Builder

87

Customizable Branding

85

Multi-Media Support

85

Mobile Support

85

Multi-Channel Distribution

85

Role and User Management

84

Data Analysis and Visualization

84

Branching and Logic

83

3rd-Party Integrations

82

Collaboration

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Usability and Intuitiveness

86

Quality of Features

85

Vendor Support

85

Breadth of Features

84

Ease of Data Integration

83

Business Value Created

83

Availability and Quality of Training

83

Ease of IT Administration

82

Ease of Customization

82

Product Strategy and Rate of Improvement

79

SurveyMonkey Enterprise Reviews

Kevin O.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to use and fun to take surveys on, 10/10

Likeliness to Recommend

8 /10

What differentiates SurveyMonkey Enterprise from other similar products?

I feel like survey monkeys is a lot easier to use, less hassle no doubt

What is your favorite aspect of this product?

The simple questions in surveymonkey along with the user inferface

What do you dislike most about this product?

Nothing too much really, I feel like it 's a really good product in terms of surveys

What recommendations would you give to someone considering this product?

Buy it or take surveys on it, it's definitely worth it

Pros

  • Caring
  • Saves Time
  • Includes Product Enhancements
  • Continually Improving Product

Cons

  • Vendor Friendly Policies

Samantha S.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

This is the cleanest and most efficient product!

Likeliness to Recommend

10 /10

What differentiates SurveyMonkey Enterprise from other similar products?

SurveyMonkey is the cleanest and most efficient survey platform I have ever used and love it.

What is your favorite aspect of this product?

I love that it is so clean and easy to use. It doesn't take a ton of time which is important because we are super busy!

What do you dislike most about this product?

Nothing I dislike!!

What recommendations would you give to someone considering this product?

Don't look elsewhere. SurveyMonkey has literally anything and everything you need in a survey platform.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Kristi J.

  • Role: Finance
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Super productive and adaptable

Likeliness to Recommend

10 /10

What differentiates SurveyMonkey Enterprise from other similar products?

Other platforms are great for creating surveys, but this one transports us to a fantastical realm where we are supplied with cutting-edge surveillance features so we can tailor the respondent experience and cutting-edge analytics to analyze their feedback in real-time. SurveyMonkey tool is extremely easy to use and backed with a wonderful user experience.

What is your favorite aspect of this product?

With the help of SurveyMonkey, we may create, send, and analyze surveys in a manner that is far too speedy and creative for simple field-picking operations. We can use the application on mobile to send surveys and view survey results in thanks to its amazing mobile functionality. SurveyMonkey helps us reduce data skew and complete work quickly by leveraging topic, pages, chunk, and order variety.

What do you dislike most about this product?

At first, we simply thought that we had made a poor choice because it always provided the exact opposite of what we needed and we weren't aware of how to accomplish it more effectively. It took some time before we came to the conclusion that perhaps the dilemma is connected to the goals we have, the statistics we actively sought, and the concerns we attempt to resolve for people. Their staff then assisted me in achieving the desired level of simplicity and post-employment. And just now, it is shining on our company.

What recommendations would you give to someone considering this product?

The best option is SurveyMonkey, I've even been used to collecting precise and valuable customer feedback. The win-win is that it also offers the smartest analytics, allowing us to directly extract the value from survey responses without testing and analyzing them on other platforms, which ultimately boosts productivity and enhances decision-making.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Most Popular SurveyMonkey Enterprise Comparisons

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