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What is Swapcard?
Connect with a broader audience, broadcast quality streaming videos and engage everyone, online or onsite.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
97 Plan to Renew
Up
2
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 76%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 86%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Swapcard?
Pros
- Efficient Service
- Enables Productivity
- Caring
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Exhibitor or Vendor Environment
Attendee Engagement
Presentation/ Webinar Capabilities
Networking Facilitation
Customer Support
Metric and Reporting
Registration Process/Integration
Whitelabeling
Vendor Capability Ratings
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Implementation
Breadth of Features
Ease of Customization
Also Featured in...
Swapcard Screenshots
Swapcard Downloads
Swapcard Videos
Meet Swapcard
Virtual, In-person & Hybrid Events Platform

Mobile App

AI-Powered Matchmaking

Exhibitor Product Marketplace

Community Platform

Onsite Interactions

Analytics & Data

On-demand Library

Registration and Badging

Onsite Professional Services

Swapcard Reviews

Camille L.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2023
User-friendly, customizable, nice customer service
Likeliness to Recommend
What differentiates Swapcard from other similar products?
Easy to use!
What is your favorite aspect of this product?
Changes are immediatly effective and you can see in real time what you are doing.
What do you dislike most about this product?
Some features are not as user-friendly as the others
What recommendations would you give to someone considering this product?
Compare with other events on Swapcard to have a better idea
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy

Abhishek S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2023
Swapcard : All in one place
Likeliness to Recommend
What differentiates Swapcard from other similar products?
Swapcard offers a friendly user experience that makes it simple for users to use the platform to attend events, communicate with other users, and interact with event material. The platform do offers a variety of networking resources, such as an AI-powered matchmaking engine that facilitates connections between registrants based on shared interests and professional experiences. The ability to design and host virtual events, complete with live streaming and chat options, is provided by Swapcard. Swapcard offers event organisers data and analytics regarding their events, such as attendance, engag
What is your favorite aspect of this product?
Swapcard uses simple builds, flexible points on data, and a seamless user experience. Swapcard satisfies our business demands with few further add-ons, unlike the other apps that use hub and spoke architecture for what can be added on. They give you access to Swapcard Academy, which has amazing training materials on how to use apps as effectively as possible for organizations.
What do you dislike most about this product?
Its pricing can be considered as a dislike point. Apart from pricing, sometime I did have some technical issues with swapcard which usually leads to more load time because of this it takes more time that expected to do simple tasks.
What recommendations would you give to someone considering this product?
Overall it is quite good, and will surely recommend it too.
Pros
- Performance Enhancing
- Effective Service
- Caring
- Client Friendly Policies

Angeline T.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2023
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing