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Swapcard

Swapcard

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Swapcard
7.7 /10

What is Swapcard?

Connect with a broader audience, broadcast quality streaming videos and engage everyone, online or onsite.

Company Details


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Awards & Recognition

Swapcard won the following awards in the On-Site Event Management category

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Swapcard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Swapcard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

Up 2
Since last award

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
76%
Conflict Resolution:
90%
Strategy & Innovation:
86%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Swapcard?

Chart

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The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
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3% Negative
0% Neutral
97% Positive

Pros

  • Efficient Service
  • Enables Productivity
  • Caring
  • Respectful

Feature Ratings

Average 84

Exhibitor or Vendor Environment

89

Attendee Engagement

88

Presentation/ Webinar Capabilities

84

Networking Facilitation

83

Customer Support

83

Metric and Reporting

82

Registration Process/Integration

82

Whitelabeling

81

Vendor Capability Ratings

Average 80

Vendor Support

86

Usability and Intuitiveness

84

Availability and Quality of Training

82

Quality of Features

82

Business Value Created

81

Ease of IT Administration

80

Ease of Data Integration

78

Product Strategy and Rate of Improvement

78

Ease of Implementation

78

Breadth of Features

77

Ease of Customization

77

Swapcard Screenshots

Swapcard Downloads

Swapcard Videos

Swapcard Reviews

Camille L.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

User-friendly, customizable, nice customer service

Likeliness to Recommend

9 /10

What differentiates Swapcard from other similar products?

Easy to use!

What is your favorite aspect of this product?

Changes are immediatly effective and you can see in real time what you are doing.

What do you dislike most about this product?

Some features are not as user-friendly as the others

What recommendations would you give to someone considering this product?

Compare with other events on Swapcard to have a better idea

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Abhishek S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Swapcard : All in one place

Likeliness to Recommend

9 /10

What differentiates Swapcard from other similar products?

Swapcard offers a friendly user experience that makes it simple for users to use the platform to attend events, communicate with other users, and interact with event material. The platform do offers a variety of networking resources, such as an AI-powered matchmaking engine that facilitates connections between registrants based on shared interests and professional experiences. The ability to design and host virtual events, complete with live streaming and chat options, is provided by Swapcard. Swapcard offers event organisers data and analytics regarding their events, such as attendance, engag

What is your favorite aspect of this product?

Swapcard uses simple builds, flexible points on data, and a seamless user experience. Swapcard satisfies our business demands with few further add-ons, unlike the other apps that use hub and spoke architecture for what can be added on. They give you access to Swapcard Academy, which has amazing training materials on how to use apps as effectively as possible for organizations.

What do you dislike most about this product?

Its pricing can be considered as a dislike point. Apart from pricing, sometime I did have some technical issues with swapcard which usually leads to more load time because of this it takes more time that expected to do simple tasks.

What recommendations would you give to someone considering this product?

Overall it is quite good, and will surely recommend it too.

Pros

  • Performance Enhancing
  • Effective Service
  • Caring
  • Client Friendly Policies

Angeline T.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Swapcard Comparisons

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