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What is Swapcard?
Connect with a broader audience, broadcast quality streaming videos and engage everyone, online or onsite.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
97 Plan to Renew
Up
2
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 76%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 86%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Swapcard?
Pros
- Efficient Service
- Enables Productivity
- Caring
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Exhibitor or Vendor Environment
Attendee Engagement
Presentation/ Webinar Capabilities
Networking Facilitation
Customer Support
Metric and Reporting
Registration Process/Integration
Whitelabeling
Vendor Capability Ratings
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Business Value Created
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Implementation
Breadth of Features
Ease of Customization
Also Featured in...
Swapcard Screenshots
Swapcard Downloads
Swapcard Videos
Meet Swapcard
Virtual, In-person & Hybrid Events Platform

Mobile App

AI-Powered Matchmaking

Exhibitor Product Marketplace

Community Platform

Onsite Interactions

Analytics & Data

On-demand Library

Registration and Badging

Onsite Professional Services

Swapcard Reviews

Linda T.
- Role: Finance
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2023
Easy to use, especially if you are not IT savvy
Likeliness to Recommend
What differentiates Swapcard from other similar products?
I reviewed several products before I decided to go with Swapcard. Swapcard was really the only product out there that was available at a great price but also, we could use it for our in-person event. Many of the products out there were for virtual events and very high priced. It was overkill for what we needed. Our conference is about 200 folks and 10-15 vendors/sponsors. Their IT support was very helpful when I needed them because I am not an IT savvy person. We will look at using it again for our 2024 in person conference.
What is your favorite aspect of this product?
It was very user friendly for a non-IT person. Easy to customized.
What do you dislike most about this product?
I do not care for their templates, when it comes to adding attendees from an outside source. We did not use the software for registration but to add folks to the system was a bit of a challenge. Their templates were not user friendly I felt.
What recommendations would you give to someone considering this product?
Depending on which package you purchase, know what comes with it.
Pros
- Continually Improving Product
- Trustworthy
- Inspires Innovation
- Caring

Ishfaq A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Swapcard Review
Likeliness to Recommend
What differentiates Swapcard from other similar products?
One of the key differentiators of Swapcard is its focus on networking and matchmaking features. The platform uses AI-powered algorithms to suggest relevant connections and facilitate one-on-one video meetings and chat features. This sets it apart from other event management platforms that may focus more on event logistics and registration. Swapcard also offers a range of customizable event pages that allow organizers to create branded event pages with a variety of features, including speaker bios, session information, and event schedules. This makes it easy for attendees to navigate and engage with the event,
What is your favorite aspect of this product?
Swapcard's AI-powered matchmaking and networking features, as well as its customizable event pages and mobile app. These features make it easier for event organizers to create engaging and interactive events, and for attendees to connect with each other and network.
What do you dislike most about this product?
The user interface can be a bit overwhelming and take some time to get used to. Additionally, some users have reported occasional technical glitches or bugs. However, overall, these issues appear to be relatively minor and don't detract significantly from the overall value of the platform.
What recommendations would you give to someone considering this product?
Take advantage of the platform's AI-powered matchmaking features. Make sure to fill out your profile and preferences as thoroughly as possible to get the most relevant and useful connections. Use the customizable event pages to create a branded and engaging experience for your attendees. Include relevant information about your event, such as session information, speaker bios, and event schedules, to keep attendees informed and engaged. Encourage attendees to use the mobile app Take advantage of the platform's analytics and reporting tools
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Romi M.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2022
Tough to use but necessary
Likeliness to Recommend
What differentiates Swapcard from other similar products?
It is effective for many sub-sessions.
What is your favorite aspect of this product?
Easy to customize
What do you dislike most about this product?
The login and user experience could be better.
What recommendations would you give to someone considering this product?
Look at many platforms before you decide.
Pros
- Efficient Service
- Helps Innovate
- Continually Improving Product
- Reliable
Cons
- Charges for Enhancements
- Less Effective Service
- Less Inspiring