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Swapcard Logo
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Swapcard

Swapcard

Composite Score
7.5 /10
CX Score
7.3 /10
Category
Swapcard
7.5 /10

What is Swapcard?

Connect with a broader audience, broadcast quality streaming videos and engage everyone, online or onsite.

Company Details


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Awards & Recognition

Swapcard won the following awards in the On-Site Event Management category

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Swapcard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Swapcard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

96 Plan to Renew

Up 1
Since last award

80 Satisfaction of Cost Relative to Value

Down 3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
78%
Conflict Resolution:
87%
Strategy & Innovation:
84%
Service Experience:
95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Swapcard?

Chart

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The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
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4% Negative
0% Neutral
96% Positive

Pros

  • Efficient Service
  • Enables Productivity
  • Caring
  • Respectful

Feature Ratings

Average 87

Presentation/ Webinar Capabilities

90

Attendee Engagement

90

Exhibitor or Vendor Environment

88

Registration Process/Integration

86

Metric and Reporting

86

Customer Support

85

Networking Facilitation

83

Whitelabeling

80

Vendor Capability Ratings

Average 84

Ease of IT Administration

89

Vendor Support

87

Ease of Customization

86

Usability and Intuitiveness

85

Availability and Quality of Training

84

Ease of Implementation

82

Quality of Features

82

Breadth of Features

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

81

Business Value Created

81

Swapcard Screenshots

Swapcard Downloads

Swapcard Videos

Swapcard Reviews

Romi M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Tough to use but necessary

Likeliness to Recommend

6 /10

What differentiates Swapcard from other similar products?

It is effective for many sub-sessions.

What is your favorite aspect of this product?

Easy to customize

What do you dislike most about this product?

The login and user experience could be better.

What recommendations would you give to someone considering this product?

Look at many platforms before you decide.

Pros

  • Efficient Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Charges for Enhancements
  • Less Effective Service
  • Less Inspiring
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