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Symantec Email Security.cloud Logo Award Winner Product Badge
Symantec Email Security.cloud Logo Award Winner Product Badge
Broadcom

Symantec Email Security.cloud

Composite Score
8.0 /10
CX Score
8.2 /10
Category
Symantec Email Security.cloud
8.0 /10

What is Symantec Email Security.cloud?

Safeguard Microsoft Office 365, Google G Suite, and on-premises email with the industry’s most complete email security solution.

Company Details


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Awards & Recognition

Symantec Email Security.cloud won the following awards in the Secure Email Gateway - Enterprise category

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Symantec Email Security.cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Email Security.cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Email Security.cloud?

0% Negative
10% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Effective Service
  • Respectful
  • Enables Productivity

Feature Ratings

Average 77

Anti Malware Behavioral Detection

81

Hosted Email Support

80

URL and Malware Detection

79

Reporting Components

78

Anti Malware Signature Detection

78

Anti Spam and Bulk Email Detection

78

Email Retention and Archiving

77

Anti Phishing and Spear Phishing

77

Encryption and Decryption

75

End User Spam Visibility and Controls

74

Data Loss Prevention

72

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

82

Ease of Implementation

81

Ease of Data Integration

80

Ease of IT Administration

80

Quality of Features

78

Vendor Support

77

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

76

Business Value Created

76

Breadth of Features

76

Ease of Customization

75

Symantec Email Security.cloud Reviews

Swathy P.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

I liked the product it is easy to.use, reliable.

Likeliness to Recommend

9 /10

What differentiates Symantec Email Security.cloud from other similar products?

It provides better usability and trustworthiness and highly reliable

What is your favorite aspect of this product?

Ease of Integration to various products

What do you dislike most about this product?

There is nothing much to dislike

What recommendations would you give to someone considering this product?

Can choose this product if you want a reliable application

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

JAYACHANDRA A.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

User interface to provide dashboard view for ease

Likeliness to Recommend

9 /10

What differentiates Symantec Email Security.cloud from other similar products?

Filters unwanted messages and protects users from targeted attacks

What is your favorite aspect of this product?

Deny sender

What do you dislike most about this product?

Not yet the moment

What recommendations would you give to someone considering this product?

Customized dashboards

Pros

  • Caring
  • Fair
  • Helps Innovate
  • Continually Improving Product

Keshav G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2024

Helpful yet a bit pricey.

Likeliness to Recommend

9 /10

What differentiates Symantec Email Security.cloud from other similar products?

It is new software for security in the market so it definitely takes into account the modern problems associated with security. Although, it has a bit less features than others but these features are easy to use in comparison with others, also it's UI is better than others.

What is your favorite aspect of this product?

Helpful UI, Effective in threat/ malware, phishing mails detection and elimination, great customer support and excellent spam filtering too

What do you dislike most about this product?

costly plans, hangs the system many times, lack of more features as compared to other software

What recommendations would you give to someone considering this product?

Recommended as Symantec Email Security.Cloud has been key to effectively mitigating phishing and malware attacks on emails. Its ability to detect threats has strengthened information security, providing me with peace of mind and protecting data integrity.

Pros

  • Continually Improving Product
  • Efficient Service
  • Effective Service
  • Caring

Cons

  • Charges for Enhancements

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