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Symantec Email Security.cloud

Composite Score

8.0 /10

CX Score

8.2 /10

46 Reviews Write a Review

What is Symantec Email Security.cloud?

Safeguard Microsoft Office 365, Google G Suite, and on-premises email with the industry’s most complete email security solution.

Company Details

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Awards & Recognition

Symantec Email Security.cloud won the following awards in the Secure Email Gateway - Enterprise category

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Symantec Email Security.cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Email Security.cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

73 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Email Security.cloud?

0% Negative

10% Neutral

90% Positive

Pros

Performance Enhancing
Effective Service
Respectful
Enables Productivity

Feature Ratings

Average 77

Anti Malware Behavioral Detection

Hosted Email Support

URL and Malware Detection

Reporting Components

Anti Malware Signature Detection

Anti Spam and Bulk Email Detection

Email Retention and Archiving

Anti Phishing and Spear Phishing

Encryption and Decryption

End User Spam Visibility and Controls

Data Loss Prevention

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Ease of Customization

Also Featured in...

Cloud Email Security

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View Symantec Email Security.cloud in this category (opens in a new tab)

Symantec Email Security.cloud Reviews

Mithun S.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2020

Security at it's best

Likeliness to Recommend

9 /10

What differentiates Symantec Email Security.cloud from other similar products?

Security and detections

What is your favorite aspect of this product?

Detection and response

What do you dislike most about this product?

I dislike the after sales services

What recommendations would you give to someone considering this product?

Best product, however check on services.

Pros

Continually Improving Product
Appreciates Incumbent Status
Helps Innovate
Reliable

Kevin M.

Role: Information Technology
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2020

Symantec the Leader in Security

Likeliness to Recommend

10 /10

What differentiates Symantec Email Security.cloud from other similar products?

Leading edge technology

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Use the best - use Symantec

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Healthcare
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Sep 2020

N/A At this time

Likeliness to Recommend

6 /10

Pros

Reliable
Performance Enhancing
Efficient Service
Effective Service

Latest Research

Symantec Email Security.cloud

What is Symantec Email Security.cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2022 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

Symantec Email Security.cloud Ratings

91 Likeliness to Recommend

99 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Symantec Email Security.cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Anti Malware Behavioral Detection Active code detection and execution.

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

Email Retention and Archiving Inbound and outbound logging capabilities.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Cloud Email Security

Symantec Email Security.cloud Reviews

Mithun S.

Security at it's best

Likeliness to Recommend

Pros

Kevin M.

Symantec the Leader in Security

Likeliness to Recommend

Pros

N/A At this time

Likeliness to Recommend

Pros

Most Popular Symantec Email Security.cloud Comparisons

Microsoft Exchange Online Protection

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Symantec Messaging Gateway

FortiMail

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Title

Feature Ratings

Anti Malware Behavioral Detection

Hosted Email Support

URL and Malware Detection

Reporting Components

Anti Malware Signature Detection

Anti Spam and Bulk Email Detection

Email Retention and Archiving

Anti Phishing and Spear Phishing

Encryption and Decryption

End User Spam Visibility and Controls

Data Loss Prevention

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Ease of IT Administration

Quality of Features

Vendor Support

Availability and Quality of Training

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Ease of Customization