This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

Broadcom

Symantec Identity and Access Management

Composite Score

7.1 /10

CX Score

7.6 /10

28 Reviews Write a Review

What is Symantec Identity and Access Management?

Organizations need to launch new applications quickly in order to connect their customers, employees, and partners to their services anywhere, anytime, and anyplace. Unfortunately, the velocity required to deliver these service is outpacing the ability for traditional security infrastructure to keep up, leaving many modern applications and environments vulnerable to attacks. Symantec Identity & Access Management mitigates these security risks by applying zero trust principles - continually verifying every user and device requesting access, enforcing least privileged access, and protecting against the assumed breach.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Symantec Identity and Access Management won the following awards in the Identity and Access Management category

Filter By

Symantec Identity and Access Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Identity and Access Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Identity and Access Management?

2% Negative

7% Neutral

91% Positive

Pros

Reliable
Trustworthy
Effective Service
Acts with Integrity

Feature Ratings

Average 79

Advanced Provisioning

Access Request Management

Provisioning Deprovisioning

Multi-Factor Authentication (MFA)

Web Cloud Single Sign on (SSO)

Privileged Access Management

Identity Governance

Mobility Support

Reporting

Password Management

Activity Monitoring Alerts

Vendor Capability Ratings

Average 76

Vendor Support

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Symantec Identity and Access Management Reviews

Shilpi P.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2021

easy to use

Likeliness to Recommend

9 /10

What differentiates Symantec Identity and Access Management from other similar products?

Unique features and extra security

What is your favorite aspect of this product?

More features

What do you dislike most about this product?

cost is high

What recommendations would you give to someone considering this product?

Must buy Product

Pros

Inspires Innovation
Includes Product Enhancements
Reliable
Performance Enhancing

Shilpi P.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Symantec Identity and Access Management from other similar products?

More trust worthy in terms of security

What is your favorite aspect of this product?

More safe and secure

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

It is a safest way of protection

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Symantec Identity and Access Management

What is Symantec Identity and Access Management?

Company Details

Need Assistance?

Awards & Recognition

2020 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

2019 Data Quadrant Gold Medalist

2018 Data Quadrant Gold Medalist

Symantec Identity and Access Management Ratings

81 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Symantec Identity and Access Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Access Request Management Software allows IT to track and manage user access requests.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Privileged Access Management Software provides visibility into specific user access patterns

Identity Governance Software allows identities and access to be centrally managed through policies.

Mobility Support Software is optimized for mobile usage.

Reporting Software provides reporting functionality

Password Management Software provides credential management and retrieval functionality.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Symantec Identity and Access Management Reviews

Shilpi P.

easy to use

Likeliness to Recommend

Pros

Shilpi P.

Fantastic product

Likeliness to Recommend

Pros

Title

Feature Ratings

Advanced Provisioning

Access Request Management

Provisioning Deprovisioning

Multi-Factor Authentication (MFA)

Web Cloud Single Sign on (SSO)

Privileged Access Management

Identity Governance

Mobility Support

Reporting

Password Management

Activity Monitoring Alerts

Vendor Capability Ratings

Vendor Support

Breadth of Features

Usability and Intuitiveness

Ease of Data Integration

Ease of Implementation

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Availability and Quality of Training