
What is Symantec Messaging Gateway?
The Symantec™ Messaging Gateway is an on-premise email security solution that provides inbound and outbound protection against the latest messaging threats, including ransomware, spear phishing, and business email compromise (BEC).It catches more than 99 percent of spam and provides built-in data protection capabilities to keep your email secure and confidential, and it effectively responds to new messaging threats with real-time antispam and antimalware intelligence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
Up
1
Since last award
95 Plan to Renew
Up
2
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 94%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 96%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Symantec Messaging Gateway?
Pros
- Trustworthy
- Generous Negotitation
- Includes Product Enhancements
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Anti Spam and Bulk Email Detection
Data Loss Prevention
End User Spam Visibility and Controls
Anti Phishing and Spear Phishing
Encryption and Decryption
Anti Malware Signature Detection
Email Retention and Archiving
Hosted Email Support
URL and Malware Detection
Reporting Components
Anti Malware Behavioral Detection
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Business Value Created
Vendor Support
Ease of Data Integration
Quality of Features
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Symantec Messaging Gateway Reviews

Anusha K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Good in Threat protection on spam, Malware, Phish
Likeliness to Recommend
What differentiates Symantec Messaging Gateway from other similar products?
Prevents the sensitive data leakage through emails
What is your favorite aspect of this product?
Complete protection against inbound emails and out bound emails, blocks all kind of spam emails based on the domains and other
What do you dislike most about this product?
It requires some time for scheduling the updates and also there will be down times.
What recommendations would you give to someone considering this product?
We can say this is a secured messaging gateway, as it provides the security against Spam emails, Malware, Phishing, Any vulnerabilities, so we can subscribe this product if our organization need any protection against emails.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Effective Service

Abhinav G.
- Role: Industry Specific Role
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Fantastic products, nice product
Likeliness to Recommend
What differentiates Symantec Messaging Gateway from other similar products?
It has some better features than the other products it's has good customer review and user experience
What is your favorite aspect of this product?
Functionality
What do you dislike most about this product?
Nothing I dislike
What recommendations would you give to someone considering this product?
Please go and use this and get benefit
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service

Swathy P.
- Role: Information Technology
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Sep 2024
Amazing product
Likeliness to Recommend
What differentiates Symantec Messaging Gateway from other similar products?
Quick AI-driven threat detection and global threat-sharing system
What is your favorite aspect of this product?
Highly configurable for trusted program exceptions and rules
What do you dislike most about this product?
Nothing much to dislike
What recommendations would you give to someone considering this product?
Go ahead if you want a market standard product that is reliable
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing