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Symantec Messaging Gateway Logo
Symantec Messaging Gateway Logo
Broadcom

Symantec Messaging Gateway

Composite Score
7.6 /10
CX Score
8.0 /10
Category
Symantec Messaging Gateway
7.6 /10

What is Symantec Messaging Gateway?

The Symantec™ Messaging Gateway is an on-premise email security solution that provides inbound and outbound protection against the latest messaging threats, including ransomware, spear phishing, and business email compromise (BEC).It catches more than 99 percent of spam and provides built-in data protection capabilities to keep your email secure and confidential, and it effectively responds to new messaging threats with real-time antispam and antimalware intelligence.

Company Details


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Awards & Recognition

Symantec Messaging Gateway won the following awards in the Secure Email Gateway - Enterprise category

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Symantec Messaging Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Symantec Messaging Gateway.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

Up 1
Since last award

95 Plan to Renew

Up 2
Since last award

77 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
92%
Conflict Resolution:
92%
Strategy & Innovation:
96%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symantec Messaging Gateway?

Chart

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2% Negative
4% Neutral
94% Positive

Pros

  • Trustworthy
  • Generous Negotitation
  • Includes Product Enhancements
  • Helps Innovate

Feature Ratings

Average 81

Anti Spam and Bulk Email Detection

85

Data Loss Prevention

82

End User Spam Visibility and Controls

82

Anti Phishing and Spear Phishing

81

Encryption and Decryption

81

Anti Malware Signature Detection

81

Email Retention and Archiving

81

Hosted Email Support

79

URL and Malware Detection

78

Reporting Components

78

Anti Malware Behavioral Detection

77

Vendor Capability Ratings

Average 78

Ease of Implementation

83

Ease of Customization

82

Ease of IT Administration

82

Availability and Quality of Training

78

Business Value Created

78

Vendor Support

76

Ease of Data Integration

75

Quality of Features

75

Breadth of Features

75

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

74

Symantec Messaging Gateway Reviews

Anusha K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Good in Threat protection on spam, Malware, Phish

Likeliness to Recommend

9 /10

What differentiates Symantec Messaging Gateway from other similar products?

Prevents the sensitive data leakage through emails

What is your favorite aspect of this product?

Complete protection against inbound emails and out bound emails, blocks all kind of spam emails based on the domains and other

What do you dislike most about this product?

It requires some time for scheduling the updates and also there will be down times.

What recommendations would you give to someone considering this product?

We can say this is a secured messaging gateway, as it provides the security against Spam emails, Malware, Phishing, Any vulnerabilities, so we can subscribe this product if our organization need any protection against emails.

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Effective Service

Abhinav G.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Fantastic products, nice product

Likeliness to Recommend

9 /10

What differentiates Symantec Messaging Gateway from other similar products?

It has some better features than the other products it's has good customer review and user experience

What is your favorite aspect of this product?

Functionality

What do you dislike most about this product?

Nothing I dislike

What recommendations would you give to someone considering this product?

Please go and use this and get benefit

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Swathy P.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Amazing product

Likeliness to Recommend

10 /10

What differentiates Symantec Messaging Gateway from other similar products?

Quick AI-driven threat detection and global threat-sharing system

What is your favorite aspect of this product?

Highly configurable for trusted program exceptions and rules

What do you dislike most about this product?

Nothing much to dislike

What recommendations would you give to someone considering this product?

Go ahead if you want a market standard product that is reliable

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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